Ben Jata

Vice President, Global Digital Operations | New York, NY

Professional Overview
Ben Jata is an accomplished digital operations executive with over 15 years of experience driving innovative and scalable solutions across the retail and sports industries. As the Vice President of Global Digital Operations at Authentic Brands Group, he oversees the strategic development and optimization of the company's digital infrastructure, e-commerce platforms, and omnichannel initiatives. With a keen focus on leveraging data-driven insights to enhance customer experiences, Ben is a proven leader in transforming global digital operations for high-growth organizations.

Experience Summary

Current Role
As the Vice President of Global Digital Operations at Authentic Brands Group, Ben is responsible for spearheading the company's digital transformation initiatives. He leads a team of cross-functional experts to streamline operations, enhance website performance, and implement cutting-edge technology solutions. Under his guidance, Authentic Brands Group has achieved a 25% year-over-year increase in online revenue and a 20% improvement in customer satisfaction scores.

Career Progression
Prior to his current role, Ben held several senior positions within Authentic Brands Group, including Senior Director of Global Digital Operations and Senior Director of Digital Operations. He played a pivotal role in the successful integration of multiple brand acquisitions, driving operational efficiencies and delivering seamless customer experiences across the company's digital ecosystem.

Before joining Authentic Brands Group, Ben served as the Head of Ecommerce and Digital Marketing at TGS Holdings Co, where he led the transformation of the company's online presence and implemented data-driven marketing strategies that resulted in a 35% increase in online sales. Additionally, he has held roles in digital product management and customer experience at Upper 90 Soccer and as an analyst at Major League Soccer, honing his expertise in sports-related digital operations.

Academic Background
Ben holds a Bachelor's degree in Business Administration from the University of Michigan, with a concentration in Operations and Information Systems. He is also a certified Scrum Master and has completed executive leadership programs at Harvard Business School and the Wharton School of the University of Pennsylvania.

Areas of Expertise

• Digital operations management

• Ecommerce platform optimization

• Omnichannel strategy and execution

• Data-driven decision making

• Cross-functional team leadership

• Process improvement and automation

• Vendor management and strategic partnerships

Professional Impact
Throughout his career, Ben has demonstrated a track record of driving measurable results through innovative digital solutions. At Authentic Brands Group, he has spearheaded initiatives that have led to a 15% reduction in operational costs and a 30% improvement in website conversion rates. He is a frequent speaker at industry conferences, sharing his insights on the evolving digital landscape and best practices for optimizing global digital operations.

Conclusion
With his extensive experience, strategic vision, and proven ability to deliver high-impact results, Ben Jata is a dynamic leader in the digital operations space. As Authentic Brands Group continues to expand its global footprint, Ben is poised to play a pivotal role in the company's digital transformation, driving operational excellence and enhancing the customer experience across all digital touchpoints.