Professional Summary
Professional Overview
Ben Richardson is an experienced strategic alliance and channel leader with a strong track record of driving international growth and partner success across the EMEA and APJ regions. As the Head of Strategic Alliances International at PagerDuty, he is responsible for leading the company's partner ecosystem and alliance strategy, fostering new business opportunities and deepening existing relationships with key global and regional partners.
Experience Summary
Current Role
In his current role as Head of Strategic Alliances International (EMEA/APJ) at PagerDuty, Ben oversees the development and execution of the company's partner go-to-market strategy across Europe, the Middle East, Africa, and the Asia-Pacific and Japan regions. He is responsible for building and maintaining a robust partner network, aligning with sales teams to drive joint sales initiatives, and ensuring the successful delivery of partner-led solutions to mutual customers. Under Ben's leadership, the EMEA/APJ strategic alliance team has achieved significant revenue growth and expanded the company's global footprint through strategic partnerships.
Career Progression
Prior to joining PagerDuty, Ben held various senior channel and alliance management roles at leading technology companies. As the Vice President of Global Partner Management at BigID, he was instrumental in scaling the company's partner ecosystem and driving revenue growth through joint go-to-market initiatives. Before that, he served as the Head of Channel for the EMEA region at Forcepoint, where he was responsible for building and managing a network of resellers, distributors, and technology partners to expand the company's market presence. Earlier in his career, Ben held leadership positions in sales and partner management at Informatica, where he led the EMEA and Latin America channel teams and drove the adoption of the company's data management solutions through OEM and SaaS partnerships.
Academic Background
Ben holds a Bachelor of Science degree in Business Information Systems from the University of Gloucestershire.
Areas of Expertise
- Strategic alliance and channel management
- International partner ecosystem development
- Go-to-market strategy and execution
- Sales enablement and joint sales initiatives
- Partner program design and optimization
- Channel partner recruitment, onboarding, and co-selling
Professional Impact
Throughout his career, Ben has demonstrated a strong ability to build and nurture strategic partnerships that drive revenue growth and expand market reach. He has a proven track record of aligning partner activities with broader business objectives, resulting in successful joint go-to-market initiatives and the successful delivery of partner-led solutions to customers. Ben's expertise in channel management, partner program development, and global partner ecosystem expansion has made him a valuable asset to the technology companies he has served.
Conclusion
With over a decade of experience in strategic alliance and channel management, Ben Richardson is a seasoned leader in the technology industry. In his current role at PagerDuty, he is responsible for driving the company's international partner strategy and leveraging the power of the partner ecosystem to accelerate growth and deliver innovative solutions to customers across the EMEA and APJ regions.
