Professional Overview
Benjamin Diwa is a seasoned professional currently serving as a Data Operations Analyst at JPMorgan Chase & Co. His expertise spans data operations, with a focus on the financial services industry.
Experience Summary
Current Role
Benjamin Diwa is presently working as a Data Operations Analyst at JPMorgan Chase & Co., a position he has held since July 1, 2023. Although specific key responsibilities and achievements in this current role are not detailed, his tenure in this position underscores his commitment to data operations within the financial sector.
Career Progression
Benjamin Diwa has had a notable career progression, predominantly within JPMorgan Chase & Co. and IBM Global Process Services.
- Prior to his current role, he was an Account Escalations Specialist III - Social Media at JPMorgan Chase & Co. from August 1, 2018, to July 1, 2023.
- Before that, he served as a Senior Specialist II from August 1, 2018, to an unspecified date, and as a Specialist II from December 1, 2014, to August 1, 2018.
- His career at IBM included roles such as Assistant Manager from July 1, 2012, to June 1, 2013, and Lead Operations Support from September 1, 2010, to July 1, 2012.
- Notably, he was a Sr. CCS at IBM from May 1, 2007, to September 1, 2010.
Academic Background
Benjamin Diwa holds a BS in Hotel and Restaurant Management from De La Salle University - Dasmariñas, which he completed between 2003 and 2007.
Areas of Expertise
Although specific areas of expertise are not detailed, Benjamin Diwa's career trajectory suggests proficiency in:
- Data operations
- Financial services industry knowledge
- Customer service and escalations management, as evidenced by his role as an Account Escalations Specialist III.
- Leadership, given his experience as an Assistant Manager and Lead Operations Support.
Professional Impact
While specific projects, initiatives, or measurable achievements are not provided, Benjamin Diwa's long-standing career in significant financial and service industry roles implies a history of professional contributions and impact.
Conclusion
Benjamin Diwa's professional trajectory is marked by steady growth and commitment to the financial services industry, with a current focus on data operations. His value proposition lies in his extensive experience, industry-specific knowledge, and the potential for continued leadership and contribution within the data operations and financial services sectors.
