Benjamin Expert

President & ISO 9001:2015 Small Business Expert
Middletown, Connecticut, United States

Professional Overview

Benjamin Expert is a seasoned quality management professional with over 15 years of experience in implementing and overseeing ISO 9001 quality systems. As the President and ISO 9001:2015 Small Business Expert at ISO PRO, he leverages his deep expertise to help small and medium-sized organizations achieve operational excellence and certification.

Experience Summary

Current Role

As the President and ISO 9001:2015 Small Business Expert at ISO PRO, Benjamin is responsible for guiding small businesses through the ISO 9001 certification process. He works closely with clients to develop and implement robust quality management systems that drive continuous improvement, enhance customer satisfaction, and ensure regulatory compliance. Under his leadership, ISO PRO has assisted numerous organizations in obtaining their ISO 9001 certification, positioning them for long-term success.

Career Progression

Prior to his current role, Benjamin held several quality management positions, including Director of Quality and ISO 9001 Management Representative at Trelleborg Coated Systems US, Inc. dba Uretek, and Quality Manager and ISO 9001 Management Representative at Vanguard Products. In these roles, he demonstrated his ability to strategically implement and maintain ISO 9001 systems, leading to operational efficiencies and improved product quality. Earlier in his career, Benjamin served as a Quality Engineer and ISO 9001 Internal Auditor/Coordinator at Rogers Corporation, where he honed his skills in quality assurance and process improvement.

Academic Background

Benjamin holds a Bachelor of Science degree in Industrial Engineering from the University of Connecticut, where he graduated with distinction. His academic background provides a strong foundation in quality management principles and data-driven decision-making, which he applies to his work with small businesses.

Areas of Expertise

• ISO 9001:2015 quality management system design and implementation

• Small business operations and process optimization

• Quality engineering and continuous improvement methodologies

• Leadership in cross-functional teams and change management

• Regulatory compliance and auditing

Professional Impact

Under Benjamin's guidance, ISO PRO has helped numerous small businesses achieve ISO 9001 certification, leading to enhanced customer satisfaction, improved operational efficiency, and increased competitive advantage. His industry contributions have been recognized through his role as a speaker and panelist at several ISO 9001 and small business conferences.

Conclusion

With his extensive experience in quality management and a proven track record of success, Benjamin Expert is a valuable asset to small businesses seeking to implement robust quality systems and drive sustainable growth. His dedication to operational excellence and his commitment to helping organizations achieve their strategic objectives make him a trusted advisor in the ISO 9001 certification arena.