Professional Summary
Professional Overview
Bernie Thomas is the Founder and Chief Customer Experience Officer of Navigator Travel Services LLC, a leading provider of comprehensive travel management solutions. With over 35 years of experience in the energy and gas industry, Bernie has developed a deep expertise in business development, marketing, and customer-centric service delivery.
Experience Summary
Current Role
As the Founder and Chief Customer Experience Officer of Navigator Travel Services, Bernie is responsible for driving the company's strategic vision, fostering strong client relationships, and ensuring the delivery of exceptional customer experiences. Under his leadership, the company has positioned itself as a trusted partner for organizations seeking seamless and efficient travel management services.
Career Progression
Prior to founding Navigator Travel Services, Bernie held various senior-level positions within the energy sector. He co-founded Navigator Energy Services, LLC, where he played a pivotal role in the company's growth and successful exit. Bernie also served as Senior Vice President of Business Development and Marketing at TPF Gas Services, LLC/Tenaska, and held key roles in gas supply and marketing at Prism Gas Systems I, L.P., Crosstex Energy Services LP, Hunt Oil Company, TXO Gas Marketing/Delhi Gas Pipeline, and Northwest Pipeline Corporation.
Throughout his career, Bernie has demonstrated a track record of driving business development, marketing, and customer-focused initiatives that have contributed to the success of the organizations he has been a part of.
Academic Background
Bernie holds a bachelor's degree from a respected university, where he specialized in relevant coursework that has informed his professional expertise.
Areas of Expertise
- Energy and gas industry knowledge
- Business development and strategic planning
- Marketing and client relationship management
- Travel management and customer experience optimization
- Leadership and team building
Professional Impact
Under Bernie's guidance, Navigator Travel Services has consistently delivered innovative travel management solutions that have helped clients streamline their operations, reduce costs, and enhance the overall travel experience for their employees. His industry expertise and customer-centric approach have been instrumental in positioning the company as a trusted partner for organizations seeking to optimize their travel management capabilities.
Conclusion
With his extensive industry experience, proven leadership skills, and unwavering commitment to customer satisfaction, Bernie Thomas is poised to continue driving the growth and success of Navigator Travel Services. His professional trajectory and continued focus on delivering exceptional customer experiences make him a valuable asset to the organizations he serves.
