Professional Summary
Professional Overview
Beth Young is an accomplished healthcare executive with over 15 years of experience in patient financial services. As the Director of Patient Financial Services at the University of Rochester Medical Center, she oversees the strategic direction and operational efficiency of the revenue cycle management processes. Beth's expertise lies in optimizing financial workflows, enhancing patient experience, and driving organizational performance improvements.
Experience Summary
Current Role
Beth has been serving as the Director of Patient Financial Services at the University of Rochester Medical Center since July 2024. In this role, she is responsible for leading a team of over 50 professionals and ensuring the effective management of the organization's revenue cycle operations. Under her guidance, the department has achieved significant improvements in key performance indicators, such as reduced billing cycles and increased patient satisfaction scores.
Career Progression
Prior to her current position, Beth held the role of Director of Revenue Cycle at the Rochester Regional Health System, where she spearheaded initiatives that streamlined the revenue cycle process and enhanced the organization's financial performance. Before that, she served as the Manager of Patient Financial Services at the Unity Health System, where she demonstrated her ability to optimize workflows and implement innovative solutions to improve operational efficiency.
Academic Background
Beth holds a Bachelor's degree in Business Administration from the University of Rochester, where she graduated with honors. Her educational background, combined with her extensive industry experience, has equipped her with a well-rounded understanding of the healthcare financial landscape.
Areas of Expertise
Beth's areas of expertise include revenue cycle management, patient financial services, financial reporting and analytics, as well as process improvement and change management. She is skilled in leveraging data-driven insights to drive strategic decision-making and enhance organizational performance.
Professional Impact
Throughout her career, Beth has been recognized for her ability to drive positive change and deliver tangible results. She has spearheaded numerous initiatives that have resulted in improved revenue capture, reduced denials, and enhanced patient satisfaction. Beth's leadership and strategic vision have made her a respected figure within the healthcare financial services community.
Conclusion
With her deep understanding of the patient financial services landscape and proven track record of success, Beth Young is poised to continue making a significant impact on the University of Rochester Medical Center and the broader healthcare industry. Her unwavering commitment to excellence, coupled with her strong leadership skills, make her a valuable asset to any organization.
