Bethany Skaff
Professional Overview
Bethany Skaff is an experienced retail and operations professional, currently serving as the Director of HOMAGE Experience at HOMAGE in Columbus, Ohio. With a strong background in operations management, consumer engagement, and entrepreneurship, she excels at driving exceptional customer experiences and leading cross-functional teams to achieve strategic business goals.
Experience Summary
Current Role
As the Director of HOMAGE Experience at HOMAGE, Bethany is responsible for overseeing the company's retail operations, customer service, and visual merchandising efforts. She leads a team of experienced retail professionals to ensure the delivery of a seamless and memorable shopping experience for HOMAGE's growing customer base. Bethany's strategic vision and data-driven approach have been instrumental in driving the brand's expansion and enhancing its reputation for exceptional customer service.
Career Progression
Prior to her current role, Bethany served as the Operations Manager at Money Concepts, where she optimized operational efficiency and improved customer satisfaction through process improvements and team development. She also co-founded Libre LLC, a startup focused on sustainable consumer products, where she gained valuable experience in entrepreneurship, product development, and go-to-market strategy.
Academic Background
Bethany holds a Bachelor of Arts (BA) degree in Psychology with a minor in Entrepreneurship from Miami University. She also participated in a study abroad program through the Richard T. Farmer School of Business at Miami University's Dolibois European Center, further enhancing her global perspective and cross-cultural understanding.
Areas of Expertise
- Retail operations management
- Customer experience design and optimization
- Cross-functional team leadership and coordination
- Data-driven decision making and performance improvement
- Entrepreneurship and new product development
- Process improvement and operational efficiency
Professional Impact
Throughout her career, Bethany has demonstrated a keen ability to drive measurable business impact. At HOMAGE, she has spearheaded initiatives to streamline inventory management, optimize staffing and scheduling, and enhance the overall in-store experience. These efforts have contributed to increased customer satisfaction, improved operational efficiency, and sustained revenue growth for the brand.
Conclusion
With her diverse background in retail, operations, and entrepreneurship, Bethany Skaff is a valuable asset to the HOMAGE team. Her strategic vision, operational expertise, and customer-centric approach position her to continue driving the company's success and expanding its market presence in the years to come.
