Professional Summary

Professional Overview

Betty Jenkins is a seasoned financial access professional with extensive experience in the healthcare industry. She specializes in managing patient financial services, ensuring effective revenue cycle management and patient financial assistance programs.

Experience Summary

Current Role

Betty currently serves as a Financial Access professional at Cambridge Health Alliance and Partners HealthCare, where she has been instrumental in optimizing patient financial processes and improving patient satisfaction. In her roles, she is responsible for overseeing the financial counseling and eligibility determination for patients, as well as managing insurance and payment collections.

Career Progression

Prior to her current positions, Betty spent nearly two decades as a Patient Account specialist at Tufts Medical Center. During this time, she developed a deep understanding of the healthcare revenue cycle, honing her skills in patient financial counseling, insurance verification, and account resolution.

Academic Background

Betty holds a bachelor's degree in Business Administration, which has provided a strong foundation for her work in the healthcare financial services sector.

Areas of Expertise

• Patient financial services management

• Revenue cycle optimization

• Insurance verification and eligibility determination

• Patient financial assistance program administration

• Effective communication and customer service

Professional Impact

Throughout her career, Betty has demonstrated a commitment to improving the patient financial experience. She has spearheaded initiatives to streamline financial processes, enhance patient education, and increase collections, resulting in improved patient satisfaction and financial performance for the healthcare organizations she has served.

Conclusion

With over 30 years of experience in the healthcare industry, Betty Jenkins has established herself as a trusted financial access professional. Her expertise in revenue cycle management, coupled with her dedication to providing exceptional patient-centered care, makes her a valuable asset to the organizations she serves.