Professional Role and Responsibilities
Billy Kersnowski serves as a Senior UX Designer and Figma Specialist at Macy’s, a position he has held since August 2024. Based in the New York City Metropolitan Area, Billy plays a critical role in enhancing the company's creative team workflows by implementing the Figma platform, which optimizes design processes and collaboration. His expertise in design tools like Figma positions him as a key contributor to Macy’s digital user experience initiatives.
Company Context and Strategic Environment
Macy’s, Inc. is currently undergoing a significant strategic transformation branded as "A Bold New Chapter" (announced February 2024). This initiative aims to reposition the company, challenge existing standards, and accelerate enterprise growth by enhancing customer experience and unlocking shareholder value. Innovations in digital platforms and marketplace expansion (e.g., the Mirakl-powered marketplace launched in September 2022, which added over 2000 new brands) reflect a broader focus on digital transformation and expanded assortment.
Within this framework, Billy’s role as a Senior UX Designer supporting the creative and digital design functions is likely instrumental in implementing user-centered design strategies aligned with Macy’s renewed growth and customer experience ambitions.
Career Overview
Prior to joining Macy’s, Billy Kersnowski accumulated experience across multiple companies, indicating a broad background in UX and design fields. His current tenure at Macy’s is relatively recent (just over one year), reflecting a fresh influence on Macy’s design operations, particularly in collaborative tool adoption and design innovation.
Digital Presence and Professional Engagement
Billy maintains an active professional profile on LinkedIn ([linkedin.com/in/billykerz](https://www.linkedin.com/in/billykerz)) and hosts a personal website highlighting his work as a Creative Technology Leader, demonstrating a fusion of technical and creative leadership skills. His social media activity on platforms like X (formerly Twitter) supports his engagement with the design community and industry trends.
Colleague Network and Team Composition
Within Macy’s UX/design department, Billy is mentioned alongside peers such as Nermeen Ileiwat (Senior User Experience Designer) and Troy Williams-Boyd, indicating a collaborative environment focused on user experience excellence.
This comprehensive background situates Billy Kersnowski as a technically adept senior UX professional embedded within Macy’s strategic push for innovation and customer-centric transformation. His role in optimizing design tools and processes directly supports Macy’s new growth initiatives and expanding digital marketplace ambitions.
