Brad Skowronski
Partner Advocate Team Lead | Chicago, Illinois, United States
Professional Overview
Brad Skowronski is an experienced leader in the merchant services industry, currently serving as the Partner Advocate Team Lead at Payroc. With a strong background in relationship management and team leadership, he excels at driving strategic partnerships, fostering client success, and optimizing operational efficiency.
Experience Summary
Current Role
As the Partner Advocate Team Lead at Payroc, Brad is responsible for overseeing a team of dedicated professionals who serve as the primary point of contact for the company's valued partners. In this role, he is instrumental in maintaining and strengthening existing partnerships, as well as identifying and cultivating new strategic alliances. Through his strategic guidance and collaborative approach, Brad has helped Payroc expand its partner network and deliver exceptional service to clients.
Career Progression
Prior to his current role, Brad served as the Relationship Manager Team Lead at Retriever Merchant Solutions, where he successfully managed a team of relationship managers and played a pivotal role in driving customer satisfaction and business growth. Earlier in his career, he gained valuable experience as an Office Administrator at Residential Loan Centers of America, where he honed his organizational and administrative skills.
Academic Background
Brad holds a Bachelor's degree in Business Administration from the University of Illinois at Chicago, where he graduated with distinction.
Areas of Expertise
- Relationship management and partnership development
- Team leadership and performance optimization
- Client service and stakeholder engagement
- Process improvement and operational efficiency
- Strategic planning and business development
Professional Impact
Throughout his career, Brad has consistently demonstrated his ability to drive measurable results. At Retriever Merchant Solutions, he led a team that achieved a 95% client retention rate, showcasing his talent for fostering long-term, mutually beneficial partnerships. In his current role at Payroc, Brad has been instrumental in expanding the company's partner network and streamlining internal processes, contributing to its overall growth and success.
Conclusion
With his extensive industry experience, strong leadership skills, and unwavering commitment to client success, Brad Skowronski is poised to continue making a significant impact in the merchant services industry. As the Partner Advocate Team Lead at Payroc, he is dedicated to leveraging his expertise to build and maintain strategic partnerships that drive sustainable growth and deliver exceptional value to clients.
