Professional Overview
Brenda Goleman is a seasoned healthcare finance and operations professional with extensive experience in patient revenue cycle management. As the Director of Business Services and Patient Finance at Central Louisiana Surgical Hospital, she plays a crucial role in optimizing the hospital's financial performance and ensuring seamless patient financial experiences.
Current Role
In her current position, Brenda is responsible for overseeing the hospital's patient billing, collections, and financial assistance processes. She leads a team of dedicated professionals in implementing efficient revenue cycle strategies, improving cost containment, and enhancing patient satisfaction. Brenda's expertise in data analysis and process improvements has enabled the hospital to achieve significant reductions in days in accounts receivable and increases in patient financial clearance rates.
Career Progression
Brenda's career at Central Louisiana Surgical Hospital spans over 25 years, during which she has demonstrated a steadfast commitment to the organization's growth and success. She began her tenure as a Patient Revenue Cycle Coordinator, where she played a vital role in streamlining the hospital's revenue cycle operations and implementing targeted initiatives to improve patient financial engagement. Brenda's consistent performance and innovative approach earned her a promotion to her current role as Director, where she continues to drive strategic initiatives that enhance the hospital's financial sustainability and patient-centric service delivery.
Academic Background
Brenda holds a Bachelor of Science degree in Accounting from the University of Louisiana at Lafayette. Her educational foundation, coupled with her extensive industry experience, has equipped her with a deep understanding of healthcare finance, revenue cycle management, and patient-focused operations.
Areas of Expertise
- Patient revenue cycle management
- Financial operations and cost containment
- Data analysis and reporting
- Process improvement and optimization
- Team leadership and staff development
Professional Impact
Under Brenda's leadership, the Central Louisiana Surgical Hospital has achieved a 15% reduction in days in accounts receivable and a 20% increase in patient financial clearance rates. She has spearheaded the implementation of a comprehensive financial assistance program, ensuring that uninsured and underinsured patients have access to the care they need. Brenda's contributions have been instrumental in enhancing the hospital's overall financial performance and patient satisfaction levels.
Conclusion
Brenda Goleman is a highly respected healthcare finance and operations professional with a proven track record of success. Her deep expertise, strategic vision, and commitment to patient-centric service make her a valuable asset to Central Louisiana Surgical Hospital. As she continues to guide the organization's financial and operational initiatives, Brenda is poised to drive sustainable growth and contribute to the hospital's ongoing success.
