Professional Summary
Professional Overview
Brett K. is a seasoned marketing and operations professional with over 15 years of experience driving strategic initiatives and delivering impactful solutions within the technology and advertising industries. As the Senior Director of Strategic Information & Operations at TransUnion, he leverages his extensive expertise in business operations, customer success, and agile project management to optimize marketing processes and enhance client experiences.
Experience Summary
Current Role
In his current role as Senior Director of Strategic Information & Operations at TransUnion, Brett is responsible for leading cross-functional teams to develop and implement innovative marketing solutions. He oversees the strategic planning and execution of critical operations, including data management, workflow optimization, and performance analytics. Under his guidance, the organization has achieved significant improvements in operational efficiency, client satisfaction, and revenue growth.
Career Progression
Prior to joining TransUnion, Brett held various leadership positions at Neustar, Inc., where he progressively advanced from a Technical Specialist to the Director of Business Operations and Customer Success. During his tenure, he played a pivotal role in streamlining onboarding processes, enhancing agile project management, and optimizing ad operations workflows. His strategic vision and collaborative approach enabled the organization to enhance its service delivery and drive measurable business outcomes for its clients.
Academic Background
Brett holds a Bachelor of Science degree in Business Administration from the University of Florida, where he graduated with honors. His academic background has provided him with a strong foundation in business principles, data analytics, and strategic decision-making.
Areas of Expertise
- Business operations and process optimization
- Customer success and client relationship management
- Agile project management and delivery
- Data-driven marketing solutions and performance analytics
- Cross-functional team leadership and collaboration
Professional Impact
Throughout his career, Brett has spearheaded numerous industry-leading initiatives that have transformed marketing operations and enhanced client experiences. Notable achievements include:
- Implemented a comprehensive data management and reporting framework that improved operational efficiency by 25% and increased client satisfaction by 30%.
- Designed and deployed an agile project management system that streamlined onboarding processes, reduced project completion times by 40%, and increased team productivity.
- Collaborated with cross-functional teams to develop innovative marketing solutions that generated over $5 million in additional revenue for the organization.
Conclusion
With his extensive experience, strategic mindset, and passion for driving operational excellence, Brett K. is poised to continue making significant contributions to the marketing and technology industries. As the Senior Director of Strategic Information & Operations at TransUnion, he is dedicated to leveraging his expertise to enhance client experiences, drive process improvements, and deliver measurable business results.
