Brian McLane
Sales Team Lead
Professional Overview
Brian McLane is an experienced sales leader with a proven track record of driving team performance and delivering exceptional customer experiences. As the Sales Team Lead at Mountain America Credit Union, he leverages his expertise in sales strategy, client relationship management, and team development to consistently exceed sales goals and maintain a high level of customer satisfaction.
Experience Summary
Current Role
As the Sales Team Lead at Mountain America Credit Union, Brian is responsible for overseeing a team of 15 sales professionals. In this role, he develops and implements sales strategies, coaches and mentors team members, and ensures the delivery of exceptional customer service. Under his leadership, the sales team has consistently exceeded annual sales targets by an average of 12% over the past three years.
Career Progression
Prior to his current role, Brian held various sales and customer service positions within the financial services industry. He began his career as a Personal Banker at First Bank, where he quickly distinguished himself as a top performer, earning multiple sales awards and recognition for his exceptional customer service. Brian's strong sales acumen and leadership skills led to his promotion to Branch Manager, a role in which he successfully grew the branch's customer base and revenue by 18% over a two-year period.
Academic Background
Brian holds a Bachelor of Science degree in Business Administration from the University of Utah, with a concentration in Finance. During his time at the university, he was an active member of the school's Sales Club, where he honed his sales skills and participated in regional sales competitions.
Areas of Expertise
- Sales strategy and execution
- Customer relationship management
- Team leadership and development
- Financial services industry knowledge
- Analytical and problem-solving skills
- Effective communication and presentation abilities
Professional Impact
Throughout his career, Brian has made significant contributions to the organizations he has served. As a Sales Team Lead at Mountain America Credit Union, he has implemented innovative sales initiatives that have resulted in a 15% increase in new account openings and a 22% improvement in cross-selling success rates. Additionally, he has been recognized for his leadership in developing and mentoring his team, with two of his direct reports being promoted to management positions within the last year.
Conclusion
With his extensive experience in the financial services industry, proven sales leadership skills, and commitment to delivering exceptional customer service, Brian McLane is well-positioned to continue driving the success of the sales team at Mountain America Credit Union. He is a valuable asset to the organization and is poised for continued growth and advancement within the industry.
