Professional Summary
Professional Overview
Brian Zelner is the Chief Operating Officer at TOMS, a leading global lifestyle brand known for its one-for-one business model and social impact initiatives. With over 15 years of experience in the retail and hospitality industries, Zelner has developed a strong expertise in operational efficiency, data-driven decision making, and driving organizational transformation.
Experience Summary
Current Role
As the Chief Operating Officer at TOMS, Zelner is responsible for overseeing the company's day-to-day operations, including supply chain management, logistics, and resource allocation. He works closely with the executive team to develop and execute strategic initiatives that optimize business performance and enhance the customer experience. Under Zelner's leadership, TOMS has achieved significant operational improvements, including a 20% reduction in inventory costs and a 15% increase in order fulfillment efficiency.
Career Progression
Prior to joining TOMS, Zelner held various analytical and managerial roles at Pinnacle Entertainment, a leading casino and resort company. As a Case Team Leader at Bain & Company, he advised clients on strategic and operational issues, implementing data-driven solutions that drove sustainable growth. Zelner's diverse background has equipped him with a unique blend of strategic thinking, analytical rigor, and operational expertise, which he leverages to drive continuous improvement and innovation at TOMS.
Academic Background
Zelner holds a Bachelor of Science in Business Administration from the University of Southern California, where he graduated with honors. He also completed the Executive Leadership Program at the Harvard Business School, further sharpening his strategic and managerial capabilities.
Areas of Expertise
- Operational efficiency and optimization
- Data analytics and performance management
- Supply chain and logistics management
- Organizational transformation and change management
- Cross-functional collaboration and team leadership
Professional Impact
During his tenure at Bain & Company, Zelner spearheaded a strategic initiative that helped a leading retailer achieve a 25% increase in profitability through the implementation of advanced inventory management systems and process improvements. At Pinnacle Entertainment, he played a pivotal role in the integration of two acquired properties, delivering synergies and operational enhancements that contributed to a 12% increase in overall revenue.
Conclusion
With his proven track record of driving operational excellence and leading transformational initiatives, Brian Zelner is well-positioned to continue TOMS' growth and solidify its position as a socially conscious industry leader. His versatile skill set, strategic mindset, and unwavering commitment to driving positive change make him a valuable asset to the organization.