Briana Ruckmar
Patient Financial Services Representative | Saint Paul, Minnesota
Professional Overview
Briana Ruckmar is a dedicated Patient Financial Services Representative with Fairview Health Services, bringing a wealth of expertise in healthcare financial management and patient account administration. With a strong background in the industry, Briana leverages her specialized skills to provide exceptional customer service and ensure the financial well-being of patients.
Experience Summary
Current Role
As a Patient Financial Services Representative at Fairview Health Services, Briana is responsible for managing patient accounts, processing billing and payments, and addressing patient inquiries and concerns. She plays a crucial role in maintaining accurate financial records, facilitating insurance claims, and guiding patients through the complexities of healthcare billing. Briana's exceptional attention to detail and commitment to patient satisfaction have earned her recognition within the organization.
Career Progression
Prior to her current role, Briana gained valuable experience as a Customer Service Representative at a leading healthcare provider, where she developed a strong understanding of the industry's financial processes and patient-facing dynamics. Her ability to quickly adapt to changing requirements and her proactive approach to problem-solving have contributed to her consistent professional growth.
Academic Background
Briana holds a Bachelor of Science degree in Business Administration from the University of Minnesota, Twin Cities. Her academic achievements and specialized coursework in healthcare administration have equipped her with a solid foundation to excel in her current role.
Areas of Expertise
- Healthcare financial management
- Patient account administration
- Billing and insurance claims processing
- Customer service and patient communication
- Attention to detail and data accuracy
- Adaptability and problem-solving skills
Professional Impact
Throughout her career, Briana has demonstrated a commitment to improving the patient experience and ensuring the financial well-being of the individuals she serves. She has played a key role in streamlining patient billing processes, reducing account delinquencies, and fostering strong relationships with insurance providers.
Conclusion
Briana Ruckmar is a versatile and accomplished Patient Financial Services Representative with a proven track record of success in the healthcare industry. Her dedication to providing exceptional customer service, her strong financial management skills, and her ability to navigate the complexities of healthcare billing make her a valuable asset to Fairview Health Services. Briana is poised to continue advancing her career and making a meaningful impact within the healthcare sector.
