Brianna Foley

Inside Sales Operations Manager

Professional Overview
Brianna Foley is an experienced sales and operations professional with a demonstrated history of driving success in the medical and technology industries. As the Inside Sales Operations Manager at SHI International Corp., she leverages her expertise in customer support, account management, and sales to optimize the company's inside sales operations and enhance the customer experience.

Experience Summary

Current Role
In her current position as Inside Sales Operations Manager at SHI International Corp., Brianna is responsible for overseeing the day-to-day operations of the inside sales team. She works closely with sales representatives to streamline processes, improve productivity, and ensure the delivery of exceptional customer service. Brianna's data-driven approach and strong problem-solving skills have contributed to the team's increased efficiency and customer satisfaction.

Career Progression
Prior to her current role, Brianna held various customer-facing positions, which have equipped her with a well-rounded understanding of the sales and service landscape. As a Customer Support Specialist at Pipeline Medical, she effectively resolved complex customer inquiries and implemented process improvements that enhanced the overall customer experience. Her previous experience as an Account Manager at BAYADA and a Sales Associate at Paper Source have further strengthened her ability to build strong client relationships and drive sales.

Academic Background
Brianna holds a Bachelor's degree in Business Administration from a reputable university, where she demonstrated academic excellence and leadership abilities.

Areas of Expertise

• Inside sales operations management

• Customer service and support

• Account management and client relations

• Sales strategy and lead generation

• Process improvement and optimization

• Data analysis and performance reporting

Professional Impact
In her previous roles, Brianna made significant contributions to her organizations. At Pipeline Medical, she consistently exceeded customer satisfaction goals and implemented process improvements that reduced response times by 20%. As an Account Manager at BAYADA, she successfully grew her client portfolio by 30% and was recognized for her exceptional account management skills.

Conclusion
Brianna Foley is a talented sales and operations professional with a proven track record of driving success in the medical and technology industries. In her current role as Inside Sales Operations Manager at SHI International Corp., she continues to contribute to the company's growth and customer satisfaction through her strategic leadership, process optimization, and customer-centric approach.