Professional Summary
Professional Overview
Brittany Champ is a dedicated professional with expertise in patient financial services. In her current role, she leverages her extensive experience in medical billing to provide exceptional support and guidance to patients navigating the complexities of healthcare finances.
Experience Summary
Current Role
Brittany currently serves as a Patient Financial Services Specialist at CHRISTUS Health, a leading healthcare provider. In this role, she is responsible for assisting patients with understanding their financial obligations, navigating insurance policies, and facilitating seamless payment processes. Brittany's exceptional attention to detail and strong communication skills have enabled her to build positive relationships with both patients and healthcare providers, ensuring a positive experience for all.
Career Progression
Prior to her current position, Brittany gained valuable experience in the medical billing industry, having worked as a Medical Billing Specialist at Medix™. In this role, she honed her expertise in billing procedures, insurance claims processing, and patient account management. Brittany's ability to adapt to changing healthcare regulations and her dedication to providing reliable customer service have been instrumental in her career progression.
Academic Background
Brittany holds a Bachelor's degree in Healthcare Administration, which has provided her with a solid foundation in the healthcare industry and the various financial and operational aspects of patient care.
Areas of Expertise
- Medical billing and insurance claim processing
- Patient account management and financial counseling
- Exceptional customer service and communication skills
- Adaptability to changing healthcare regulations and policies
- Collaborative approach to working with healthcare providers
Professional Impact
Through her work at CHRISTUS Health, Brittany has contributed to improving patient satisfaction by ensuring clear communication and timely resolution of financial concerns. Her attention to detail and dedication to accurate billing practices have helped the organization maintain a strong financial standing, enabling it to continue providing high-quality healthcare services to the community.
Conclusion
With her comprehensive experience in patient financial services and a strong academic background, Brittany Champ is poised to continue making a positive impact within the healthcare industry. Her commitment to delivering exceptional customer service and her ability to navigate the complexities of healthcare finances make her a valuable asset to CHRISTUS Health and the patients they serve.
