Britton Ertman, Chief Operating Officer

Professional Overview

Britton Ertman is a seasoned operations executive with a proven track record of driving efficiency, optimizing processes, and leading high-performing teams. As the Chief Operating Officer at Profi, he is responsible for overseeing the day-to-day operations, implementing strategic initiatives, and ensuring the seamless delivery of the company's products and services.

Experience Summary

Current Role

As the Chief Operating Officer at Profi since April 2021, Britton is spearheading the optimization of the company's operational infrastructure, driving process improvements, and aligning cross-functional teams to achieve operational excellence. Under his leadership, Profi has streamlined its workflows, enhanced customer experience, and achieved significant cost savings.

Career Progression

Prior to his current role, Britton served as the VP of Operations at Prodiconn Solutions, Inc., where he played a pivotal role in improving operational efficiency and expanding the company's market reach. He has also held strategic leadership positions, including VP of Corporate Strategy at Jet Edge International and Director of Talent (HR) at Cornerstone OnDemand. Earlier in his career, Britton gained valuable experience as an Air Export Customer Service Agent at Expeditors International and as a SABRE Market Simulation Consultant at The Wharton School.

Academic Background

Britton holds a Bachelor's degree from The University of Pennsylvania, where he also served as a Volunteer Assistant Coach for the Varsity Football team.

Areas of Expertise

Britton's areas of expertise include operations management, process optimization, strategic planning, talent management, and change leadership. He has a deep understanding of the industries he has worked in, allowing him to develop tailored solutions that drive tangible business outcomes.

Professional Impact

Throughout his career, Britton has demonstrated a keen ability to identify and implement operational improvements, resulting in enhanced efficiency, cost savings, and improved customer satisfaction. He is known for his collaborative leadership style, his commitment to talent development, and his ability to drive cross-functional initiatives that align with the organization's strategic objectives.

Conclusion

With his extensive experience, strategic mindset, and operational expertise, Britton Ertman is well-positioned to continue driving Profi's success as its Chief Operating Officer. He is dedicated to leveraging his skills and expertise to help the company achieve its goals and maintain its competitive edge in the market.