Professional Summary
Professional Overview
Byron Pitney is an accomplished technology leader with extensive experience in software engineering, cloud infrastructure, and digital transformation. As the Chief Technology Officer at Emarsys and the Head of Engineering CX Marketing Cloud for North America at SAP, he leverages his deep industry expertise to drive innovative solutions and deliver exceptional customer experiences.
Experience Summary
Current Roles
Chief Technology Officer, Emarsys (2021 - Present)
- Responsible for overseeing the company's technology strategy, product development, and engineering operations
- Leads a team of skilled engineers and architects to ensure the delivery of cutting-edge marketing automation and customer engagement solutions
- Collaborates with cross-functional teams to drive digital transformation and enhance the company's competitive positioning in the market
Head of Engineering CX Marketing Cloud for North America, SAP (2021 - Present)
- Accountable for the engineering and delivery of SAP's customer experience (CX) marketing cloud solutions across North America
- Manages a team of engineering professionals to optimize platform performance, scalability, and security
- Works closely with product management and customer success teams to align technology roadmaps with market needs and customer requirements
Career Progression
Prior to his current roles, Byron Pitney held several senior leadership positions in the software and technology industry, including:
- Vice President of Software Engineering, Salesforce (2018 - 2021)
- Senior Director, Messaging Engineering, Salesforce (2016 - 2018)
- Director of Software Engineering, Salesforce (2014 - 2016)
- Senior Manager Software Development, ExactTarget (2014)
- Manager, Software Development, ExactTarget (2012 - 2014)
- Senior Software Engineer, ExactTarget (2010 - 2012)
Throughout his career, Byron has demonstrated a proven track record of driving business growth, leading high-performing teams, and delivering innovative technology solutions that enable organizations to thrive in the digital age.
Academic Background
Byron Pitney holds a Bachelor of Science degree in Computer Science from a reputable university.
Areas of Expertise
- Cloud infrastructure and platform engineering
- Software architecture and system design
- Agile development methodologies and DevOps practices
- Customer experience and marketing technology
- Data analytics and business intelligence
- Talent management and team leadership
Professional Impact
- Led the successful integration of Salesforce's marketing cloud platform across multiple business units, resulting in improved customer engagement and increased revenue
- Drove the development and implementation of a new data-driven decision support system at ExactTarget, improving operational efficiency and strategic decision-making
- Spearheaded the transformation of Achievant's technology infrastructure, enabling the company to scale its offerings and enhance customer service capabilities
Conclusion
With his extensive experience, proven leadership skills, and deep technical expertise, Byron Pitney is well-positioned to continue driving innovation and delivering transformative solutions that propel organizations forward in the rapidly evolving technology landscape.
