Caitlin Marais

Personal Assistant to Founder / Office Coordinator / Project Coordinator
Cape Town, Western Cape, South Africa

Professional Overview

Caitlin Marais is a versatile and dedicated professional with a strong background in administrative support, project coordination, and office management. As the Personal Assistant to the Founder, Office Coordinator, and Project Coordinator at Imbue Sustainability, she leverages her exceptional organizational skills, attention to detail, and ability to multitask to ensure the smooth running of the office and the successful execution of key initiatives.

Experience Summary

Current Role

Personal Assistant to Founder / Office Coordinator / Project Coordinator, Imbue Sustainability (2023-01-01 to Present)

• Provide comprehensive administrative support to the Founder, including calendar management, travel arrangements, and correspondence coordination

• Oversee office operations, including inventory management, procurement, and the implementation of efficient administrative processes

• Coordinate and facilitate project management activities, ensuring effective communication, task tracking, and timely delivery of deliverables

Career Progression

Trust and Compliance / Driver Acquision Officer, WumDrop (2022-01-01 to 2022-12-01)

• Managed trust and compliance processes to ensure adherence to industry regulations and company policies

• Collaborated with the driver acquisition team to onboard and support new delivery drivers

Key Accounts Lead To Main Market (Unilever Project), WumDrop (2020-09-01 to 2022-01-01)

• Served as the primary point of contact for key accounts, providing exceptional customer service and managing account-related activities

• Played a crucial role in the successful delivery of the Unilever project, contributing to the expansion of the company's reach and customer base

Operations Administrative Assistant, WumDrop (2020-06-01 to 2020-09-01)

• Provided administrative support to the operations team, including data entry, document management, and process optimization

Woolworths Receptionist, Phangela Group (2018-05-01 to 2019-09-01)

• Served as the first point of contact for customers, ensuring a positive and professional experience

Academic Background

Bachelor of Business Administration, University of Cape Town

Areas of Expertise

• Office management and administrative support

• Project coordination and implementation

• Stakeholder communication and relationship management

• Process optimization and efficiency improvement

• Customer service and client engagement

Professional Impact

• Played a key role in the successful delivery of the Unilever project, contributing to the expansion of WumDrop's customer base

• Implemented innovative administrative processes that enhanced office efficiency and productivity

• Recognized for exceptional customer service and client relationship management

Conclusion

With a proven track record of administrative excellence, project coordination, and office management, Caitlin Marais is poised to continue making a significant impact in her role at Imbue Sustainability. Her adaptability, attention to detail, and strong communication skills make her a valuable asset to the organization as it navigates the evolving sustainability landscape.