Camille Mery

Account Manager
Paris, France

Professional Overview

Camille Mery is an experienced Account Manager with a strong background in customer success, business development, and international negotiations. Skilled in managing client relationships, driving revenue growth, and delivering tailored solutions to meet the evolving needs of her customers.

Experience Summary

Current Role

Account Manager, Sortlist (April 2022 - Present)

• Responsible for overseeing a portfolio of key accounts, ensuring exceptional client satisfaction and retention

• Collaborates closely with cross-functional teams to identify growth opportunities and implement strategic initiatives

• Leverages data-driven insights to optimize account strategies and achieve revenue targets

Career Progression

Junior Agency Success Manager, Sortlist (July 2021 - April 2022)

• Provided comprehensive onboarding and ongoing support to a diverse client base, helping them successfully navigate the platform and achieve their marketing objectives

• Demonstrated strong problem-solving and communication skills to address client inquiries and resolve issues in a timely manner

Student Consultant, PeeK'​in (June 2020 - December 2020)

• Contributed to the development of innovative business solutions for a range of clients, showcasing strong analytical and research capabilities

• Gained valuable experience in client-facing roles and project management

Customer Success and Business Development, PeeK'​in (January 2019 - July 2019)

• Played a key role in expanding the company's client base and fostering long-term relationships through effective outreach and account management

Academic Background

• Master in International Negociation & Sales Management, IÉSEG School of Management (2019-2021)

• Bachelor in Business Management, Audencia Bachelor (2016-2019)

• Administration et gestion des affaires, général, UQTR - Université du Québec à Trois-Rivières (2017)

• Baccalauréat in Economique et Social - Option Sciences Sociales et Politiques, Lycée Saint-Dominique (2013-2016)

Areas of Expertise

• Client relationship management

• Account strategy development

• Revenue growth and retention

• Cross-functional collaboration

• International negotiations

• Data-driven decision making

Professional Impact

• Consistently exceeded client satisfaction and retention targets, leading to enhanced brand reputation and referrals

• Played a pivotal role in the successful onboarding and support of numerous clients, contributing to the overall growth and success of the organization

• Demonstrated strong analytical and problem-solving skills to identify and address client pain points, resulting in improved customer experiences and loyalty

Conclusion

With a diverse background in customer success, business development, and international negotiations, Camille Mery is a strategic and results-driven Account Manager. Her ability to build strong client relationships, drive revenue growth, and deliver tailored solutions make her a valuable asset to any organization. Camille is committed to continuous learning and professional development, positioning her for ongoing success in her career.