Candy Perry

Systems Thinking Skills Coach

Professional Overview
Candy Perry is a seasoned systems thinking and change management expert, with extensive experience in the healthcare and nonprofit sectors. As a Systems Thinking Skills Coach at The JGA Group, she leverages her expertise to help organizations and teams develop the strategic agility and holistic problem-solving capabilities needed to thrive in complex, dynamic environments.

Experience Summary

Current Role
As a Systems Thinking Skills Coach at The JGA Group, Candy is responsible for designing and delivering customized training programs that equip clients with the tools and mindsets to apply systems thinking principles. She works closely with cross-functional teams to facilitate the adoption of systems-oriented problem-solving approaches, enabling organizations to navigate change, improve decision-making, and drive sustainable transformation.

Career Progression
Candy's career has been marked by a steady progression of leadership roles in the healthcare and nonprofit sectors. Prior to her current position, she served as the Chief Operating Officer at Resonate, where she spearheaded the implementation of innovative process improvements and operational strategies. Candy has also held esteemed positions on the boards of the Institution of Occupational Safety and Health, including roles as Remuneration Committee Member, Chair of the Policy and Standards Committee, and Chair of the Risk Management and Audit Committee.

Candy's extensive experience also includes serving as the CEO of Healthwatch Birmingham and the Executive Director of Healthcare Business Development at the National Childbirth Trust. Throughout her career, she has demonstrated a talent for driving organizational change, fostering collaborative partnerships, and delivering measurable improvements in organizational performance and stakeholder satisfaction.

Academic Background
Candy holds a bachelor's degree in Health and Social Care, along with professional certifications in systems thinking, change management, and organizational development.

Areas of Expertise

• Systems thinking and design

• Change leadership and facilitation

• Organizational development and transformation

• Stakeholder engagement and partnership building

• Strategic planning and problem-solving

• Performance improvement and operational optimization

Professional Impact
Candy's work has had a significant impact on the organizations and communities she has served. As the CEO of Healthwatch Birmingham, she spearheaded the implementation of a comprehensive patient engagement strategy, resulting in a 25% increase in community participation and a 15% improvement in patient satisfaction scores. In her role as the Executive Director of Healthcare Business Development at the National Childbirth Trust, Candy led the successful development and launch of several innovative healthcare programs, which contributed to a 20% increase in program utilization and a 12% improvement in patient outcomes.

Conclusion
With her deep expertise in systems thinking, change management, and organizational development, Candy Perry is a valuable asset to The JGA Group and the clients they serve. Her ability to translate complex concepts into practical, actionable strategies has earned her a reputation as a trusted advisor and thought leader in the field of organizational transformation. Candy's commitment to driving sustainable change and her passion for empowering teams to navigate the challenges of today's dynamic business landscape make her an invaluable addition to any organization seeking to unlock its full potential.