Professional Summary
Professional Overview
Carl B. is a seasoned technology executive with a diverse background in media production, facility management software, and language services. As the Chief Technology Officer at FCI – The Language Experts and a Technical Account Manager at UtilizeCore, he leverages his expertise to drive innovation and deliver exceptional customer experiences.
Experience Summary
Current Roles
Chief Technology Officer, FCI – The Language Experts (2020-01-01 to Present)
- Responsible for leading the technology strategy and implementation, ensuring the company's language services and solutions remain at the forefront of the industry.
- Oversees the development and maintenance of FCI's proprietary language technology platforms, driving continuous improvement and enhancing the user experience.
- Collaborates cross-functionally to align technology initiatives with the organization's overall business objectives, contributing to the company's growth and success.
Technical Account Manager, UtilizeCore (2023-09-01 to Present)
- Serves as a trusted technical advisor, providing tailored solutions and support to UtilizeCore's clients.
- Collaborates with the product and engineering teams to gather customer feedback and implement enhancements to the company's facility management software.
- Ensures seamless integration and optimization of UtilizeCore's offerings within the client's operational environment.
Career Progression
Producer | Showrunner | Editor | Sound Engineer | Contributor, Wolfpack Research (2020-09-01 to 2023-12-01)
- Leveraged his multimedia expertise to produce engaging content, manage project workflows, and contribute to various creative and technical aspects of the organization's research initiatives.
- Demonstrated versatility in roles spanning production, post-production, and sound engineering, delivering high-quality deliverables that elevated the company's brand and impact.
Implementation Consultant, Ecotrak Facility Management Software (2022-02-01 to 2022-10-01)
- Provided expert guidance and support to clients during the implementation and integration of Ecotrak's facilities management solutions.
- Collaborated with cross-functional teams to ensure seamless deployment, user adoption, and ongoing optimization of the software within client organizations.
Advisory Board, ServusConnect, Inc. (2020-06-01 to 2022-06-01)
- Served on the advisory board, providing strategic insights and technical expertise to support the development and growth of ServusConnect's innovative facilities management platform.
- Contributed to the company's product roadmap and customer engagement strategies, helping to strengthen its market position.
Academic Background
Carl holds a Bachelor of Science in Computer Science from the University of Pennsylvania, where he demonstrated exceptional academic achievement and developed a strong foundation in technology and innovation.
Areas of Expertise
- Technological strategy and implementation
- Language technology and translation services
- Multimedia production and post-production
- Facility management software and solutions
- Cross-functional collaboration and stakeholder management
- Innovative problem-solving and continuous improvement
Professional Impact
- Spearheaded the development of FCI's proprietary language technology platforms, driving a 20% increase in operational efficiency and customer satisfaction.
- Played a key role in the successful implementation of Ecotrak's facilities management software at multiple client sites, ensuring seamless integration and user adoption.
- Contributed to the advisory board of ServusConnect, Inc., helping to shape the company's product roadmap and drive the adoption of its innovative facilities management platform.
Conclusion
Carl B. is a versatile technology leader with a proven track record of driving innovation, delivering exceptional customer experiences, and contributing to the growth and success of the organizations he has served. Equipped with a unique blend of technical expertise and cross-functional collaboration skills, he is poised to continue making a significant impact in the language services, facilities management, and technology sectors.