Professional Summary
Professional Overview
Carletta Calahan is an experienced Senior Manager of Sales Operations with a proven track record of driving operational excellence and revenue growth. Her expertise spans global business operations, sales strategy, and data analytics across the technology industry.
Experience Summary
Current Role
As the Senior Manager of Sales Operations at Cox Media, Carletta is responsible for overseeing the company's sales operations processes, ensuring efficient and effective sales execution. She leads a team of analysts and specialists to optimize sales workflows, enhance data-driven decision-making, and implement strategic initiatives to support the organization's sales targets.
Career Progression
Carletta's career has been marked by progressive roles within the technology industry, with a focus on sales operations and global business management. Prior to her current position, she served as an Operations Management Consultant at Intellectual Techs, LLC., where she provided strategic guidance to clients on optimizing their sales and operations functions. Before that, Carletta spent over 15 years at IBM, holding various leadership positions, including Global Business Operations Manager, Sales Operations Manager, and Business Program Manager.
Throughout her career, Carletta has demonstrated a keen ability to drive process improvements, enhance data analytics, and implement innovative solutions to support sales success. She has a track record of delivering measurable results, such as increasing sales productivity by 20% and streamlining order management workflows to reduce processing times by 30%.
Academic Background
Carletta holds a Bachelor of Science degree in Business Administration from the University of Georgia, where she graduated cum laude.
Areas of Expertise
- Sales operations management
- Global business operations
- Data analytics and reporting
- Sales strategy and process optimization
- Cross-functional team leadership
- Change management and process improvement
Professional Impact
Carletta's contributions have been recognized within the industry, and she has been invited to speak at various sales operations and technology conferences. She has also authored several thought leadership articles on sales optimization and data-driven decision-making.
Conclusion
With her extensive experience, strategic mindset, and strong leadership skills, Carletta is positioned to continue driving operational excellence and supporting the sales growth objectives of Cox Media. Her proven ability to leverage data and technology to enhance sales performance makes her a valuable asset to the organization.
