Carlos Cody

Seasoned Operations Leader and Maxwell Leadership Certified Coach

Professional Overview

Carlos Cody is an experienced operations professional with a strong track record of driving efficiency and performance improvements across various industries. As an L6 Operations Manager at Amazon, he oversees complex logistics and fulfillment operations, leveraging his expertise to optimize processes and enhance customer experiences. In addition, Carlos serves as a Leadership Coach, Speaker, and Trainer with the John Maxwell Team, sharing his insights and strategies to develop high-performing leaders.

Experience Summary

Current Role

L6 Operations Manager, Amazon (2024-09-01 to Present)

• Manage large-scale fulfillment and logistics operations, overseeing a team of 150+ associates

• Implement data-driven process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction

• Lead cross-functional initiatives to streamline workflows and implement best practices

• Mentor and develop high-potential team members, fostering a culture of continuous learning and growth

Leadership Coach, Speaker, and Trainer, John Maxwell Team (2024-05-01 to Present)

• Provide executive coaching and leadership development programs to clients across various industries

• Deliver engaging and impactful workshops and seminars on topics such as strategic planning, team building, and effective communication

• Collaborate with the John Maxwell Team to develop and refine leadership training content

Career Progression

Senior Operations Manager - Flow Center, Target (2024-02-01 to 2024-09-01)

• Spearheaded the implementation of a new warehouse management system, resulting in a 15% increase in throughput

• Optimized inventory management processes, reducing obsolete stock by 20% and improving overall equipment effectiveness

• Grew and developed a high-performing team, with 80% of direct reports receiving promotions or lateral moves

General Manager, GXO Logistics, Inc. (2023-03-01 to 2024-02-01)

• Oversaw daily operations of a large-scale logistics facility, ensuring seamless order fulfillment and distribution

• Implemented lean manufacturing principles to eliminate waste and improve productivity by 12%

• Spearheaded the successful integration of a new client account, driving a 25% increase in revenue

L6 Operations Manager, Amazon (2022-04-01 to 2023-03-01)

• Managed a team of 120+ associates responsible for order fulfillment and logistics operations

• Developed and executed strategies to enhance operational efficiency, resulting in a 10% reduction in processing times

• Recognized for exceptional leadership and awarded the Amazon Leadership Award for driving a 15% increase in customer satisfaction

Academic Background

Bachelor of Science in Industrial Engineering, Georgia Institute of Technology

Areas of Expertise

• Operations management

• Logistics and supply chain optimization

• Process improvement and lean methodologies

• Team building and leadership development

• Data-driven decision making and analytics

Professional Impact

• Recipient of the Amazon Leadership Award for driving a 15% increase in customer satisfaction

• Facilitated the successful integration of a new client account at GXO Logistics, resulting in a 25% increase in revenue

• Implemented a new warehouse management system at Target, leading to a 15% increase in throughput

• Developed and delivered leadership training programs that have impacted over 500 executives and managers across various industries

Conclusion

Carlos Cody is a results-driven operations leader and certified leadership coach with a proven track record of driving efficiency, performance, and team development. With his extensive experience in the logistics and retail industries, combined with his passion for leadership development, Carlos is poised to continue making a significant impact in his current and future endeavors.