Professional Summary

Professional Overview

Carol Bachour is a seasoned Human Resources (HR) professional with over 20 years of experience in the field. As the Founder of HRhotline.com and HRM - HR Support Services, she leverages her deep expertise in HR strategy, talent management, and organizational development to drive operational excellence for her clients.

Experience Summary

Current Roles

Founder, HRhotline.com (2020-12-01 to Present)

• Established an online HR consulting platform to provide tailored solutions to businesses of all sizes

• Developed a comprehensive suite of HR services, including recruitment, employee relations, and HR policy development

• Aided clients in enhancing their HR practices and achieving their strategic objectives

Founder, HRM - HR Support Services (2016-03-01 to Present)

• Founded a boutique HR consultancy, offering customized services to organizations in the Middle East region

• Advised senior leadership on effective talent management strategies, organizational restructuring, and HR policy implementation

• Spearheaded the design and delivery of bespoke HR training programs for clients

Career Progression

Lead Project Manager, Safir Project at Bloom EMEA (2020-03-01 to 2024-02-01)

• Managed the implementation of a large-scale HR transformation project for a leading regional organization

• Coordinated cross-functional teams to optimize HR processes, streamline operations, and enhance employee engagement

• Achieved significant cost savings and operational efficiencies through the successful rollout of the project

President, Human Resource Association of Lebanon (HRAL) (2014-05-01 to 2019-01-01)

• Served as the chief executive officer of the premier HR professional association in Lebanon

• Drove the development of strategic initiatives to advance the HR profession and support the growth of the local HR community

• Organized impactful conferences, workshops, and networking events to foster knowledge sharing and best practice adoption

Academic Background

• Master's Degree in Human Resources Management, Université Saint-Joseph de Beyrouth

• Bachelor's Degree in Business Administration, Université Saint-Esprit de Kaslik

Areas of Expertise

• HR strategy and policy development

• Talent acquisition and management

• Organizational design and change management

• Employee engagement and performance optimization

• HR technology and digital transformation

Professional Impact

• Recognized as a thought leader in the Lebanese HR community, serving as a frequent speaker and contributor to industry publications

• Implemented successful HR transformation projects that resulted in measurable improvements in operational efficiency and employee satisfaction

• Championed the adoption of HR best practices and innovative solutions to help clients achieve their business objectives

Conclusion

With her extensive experience, strong leadership skills, and a proven track record of driving positive organizational outcomes, Carol Bachour is a highly sought-after HR professional. As the Founder of HRhotline.com and HRM - HR Support Services, she continues to make a significant impact on the HR landscape in the Middle East region.