Carol Massey-McCants

Community Ambassador

Professional Overview

Carol Massey-McCants is a seasoned public sector professional with over 15 years of experience in community engagement, policy development, and compliance management. As a Community Ambassador at the Elk Grove Police Department, she leverages her expertise to foster strong partnerships between law enforcement and the local community.

Experience Summary

Current Role

As the Community Ambassador at the Elk Grove Police Department since 2018, Carol is responsible for building trust and facilitating open communication between the department and the diverse communities it serves. In this role, she has spearheaded numerous outreach initiatives, including youth mentorship programs, neighborhood watch forums, and cultural awareness workshops. Through her collaborative approach, Carol has successfully enhanced the department's responsiveness to community concerns and strengthened public-police relations.

Career Progression

Prior to her current position, Carol held various leadership roles within the California Department of Health Care Services and the California Department of Managed Health Care. As the FMR Chief of Medi-Cal Policy Development and Systems Integration, she played a pivotal role in optimizing the state's Medicaid program, implementing policies that improved access to healthcare for underserved populations. As a Manager in Compliance and Quality Control, she led cross-functional teams to ensure healthcare organizations adhered to regulatory standards, safeguarding the wellbeing of California residents.

Carol's extensive background in the public sector, combined with her strong communication and community engagement skills, has positioned her as a trusted leader in her field.

Academic Background

Carol holds a Bachelor of Arts degree in Public Policy from the University of California, Davis, where she graduated with honors.

Areas of Expertise

Community Engagement and Outreach

Public-Private Partnerships

Compliance and Regulatory Affairs

Policy Development and Implementation

Stakeholder Management

Program Optimization and Improvement

Professional Impact

Throughout her career, Carol has consistently demonstrated a commitment to serving the greater good. As a Deacon at Real Life Church, she dedicated her time to organizing charitable initiatives and volunteer programs that positively impacted the local community. In her roles with the California Department of Health Care Services and the Department of Managed Health Care, she implemented policies and systems that expanded access to essential healthcare services for vulnerable populations.

In her current position as Community Ambassador, Carol has been instrumental in fostering trust and understanding between the Elk Grove Police Department and the diverse communities it serves. Her tireless efforts to build bridges and address community concerns have resulted in improved public-police relations and a safer, more cohesive community.

Conclusion

With her extensive experience, strong leadership skills, and unwavering commitment to public service, Carol Massey-McCants is poised to continue making a meaningful impact in her role as Community Ambassador. Her ability to connect with diverse stakeholders and drive impactful initiatives make her a valuable asset to the Elk Grove Police Department and the community it serves.