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Carol Tome

Carol Tome


Chief Executive Officer



Professional Overview
Carol Tome serves as the Chief Executive Officer of UPS, one of the world's largest logistics and transportation companies. She brings over three decades of business leadership experience, with a proven track record of driving growth, operational excellence, and financial performance. As CEO, Tome is responsible for leading UPS's strategic vision, overseeing global operations, and positioning the company for continued success in the evolving logistics industry.

Experience Summary

Current Role
As CEO of UPS, Tome is responsible for setting the company's strategic direction and overseeing its global logistics network. Since assuming the role in 2020, she has implemented initiatives to enhance customer experience, improve operational efficiency, and strengthen UPS's competitive position. Under her leadership, UPS has achieved strong financial results, reporting record revenues and operating profits in 2021.

Career Progression
Prior to joining UPS, Tome served as the Executive Vice President and Chief Financial Officer at The Home Depot, where she played a pivotal role in the company's transformation and expansion over an 18-year tenure. She has also held senior finance and treasury roles at Riverwood International and Johns Manville, further honing her expertise in financial management, strategic planning, and operational optimization.

Academic Background
Tome holds a Bachelor of Business Administration from the University of Georgia, where she graduated with honors. She is a respected thought leader in the business community and has been recognized for her contributions, including being named one of the "World's 100 Most Powerful Women" by Forbes.

Areas of Expertise
  • Financial management and strategic planning

  • Operational excellence and supply chain optimization

  • Mergers, acquisitions, and corporate strategy

  • Talent development and organizational transformation

  • Regulatory compliance and corporate governance


Professional Impact
Throughout her career, Tome has played a key role in driving growth and innovation within the organizations she has served. At The Home Depot, she spearheaded initiatives that led to significant improvements in financial performance and market share. As CEO of UPS, she is focused on enhancing the company's technological capabilities, diversifying its service offerings, and fostering a culture of continuous improvement.

Conclusion
With her extensive experience, strategic vision, and proven leadership skills, Carol Tome is well-positioned to guide UPS through the evolving logistics landscape and deliver sustainable value for the company's shareholders, customers, and employees.