Caroline Lukins

Director of Product & Design

New York, New York, United States

Professional Overview
Caroline Lukins is an accomplished product and design leader with extensive experience driving innovation and user-centric solutions across various industries. As the Director of Product & Design at Harness, she is responsible for defining the strategic vision, guiding product development, and delivering exceptional user experiences.

Experience Summary

Current Role
In her current role as Director of Product & Design at Harness, Caroline is responsible for overseeing the company's product strategy, design, and execution. She leads a talented team of product managers and designers to create innovative solutions that address the evolving needs of Harness' customers. Under her leadership, the company has seen significant improvements in user satisfaction, feature adoption, and overall product performance.

Career Progression
Prior to her current role, Caroline held several design and product-focused positions, including Senior Product Designer at Harness and Birchbox, as well as Co-Founder of her own design consultancy, CAMPO. Her diverse background and proven track record of success have enabled her to develop a unique, multidisciplinary approach to product development.

Academic Background
Caroline holds a Bachelor of Architecture degree from Columbia University, where she was also a varsity athlete on the women's swim team.

Areas of Expertise

• Product strategy and roadmap development

• User experience design and research

• Cross-functional collaboration and team leadership

• Agile software development methodologies

• Data-driven decision making and performance optimization

Professional Impact
During her tenure at Harness, Caroline has led the successful launch of several new product features and initiatives, resulting in increased customer satisfaction and revenue growth. She has also been instrumental in building a strong design culture within the organization, championing user-centric design principles and fostering a collaborative, innovation-driven environment.

Conclusion
With her exceptional track record, Caroline Lukins is a strategic and visionary leader in the product and design space. Her ability to bridge the gap between business objectives and user needs, coupled with her strong technical and creative skills, makes her a valuable asset to Harness as they continue to drive innovation and growth in their industry.