Carolyn Steffen

Software Quality Assurance Analyst

Professional Overview

Carolyn Steffen is an experienced Software Quality Assurance Analyst with a track record of ensuring the reliability and functionality of software applications across multiple industries. She possesses a diverse skillset spanning quality assurance, software testing, and process improvement, with a keen eye for detail and a commitment to delivering high-quality software solutions.

Experience Summary

Current Role

As a Software Quality Assurance Analyst at Mednet, Carolyn is responsible for comprehensive testing and quality assurance of the company's healthcare software platforms. She develops and executes detailed test plans, identifies and documents defects, and collaborates with cross-functional teams to drive continuous improvement in software quality and user experience.

Career Progression

Carolyn's professional journey spans over three decades, during which she has honed her expertise in quality assurance and software testing. Prior to her current role, she held positions as a Payroll Account Manager, Software Quality Assurance Analyst, Analyst, QA Consultant, Webpage Designer, and Functional Integration Engineer, gaining valuable experience across a variety of industries, including healthcare, marketing, landscaping, and medical device manufacturing.

Throughout her career, Carolyn has demonstrated a strong ability to adapt to changing technology landscapes and to continuously expand her skillset. Her diverse background and deep understanding of quality assurance processes have enabled her to make significant contributions to the success of her employers' software initiatives.

Academic Background

Carolyn holds a Bachelor of Science degree in Computer Science from the University of Washington, where she graduated with a strong academic record.

Areas of Expertise

• Software quality assurance and testing

• Test plan development and execution

• Defect identification, tracking, and resolution

• Collaboration with cross-functional teams

• Process improvement and optimization

• Adaptability to new technologies and methodologies

Professional Impact

Carolyn's dedication to quality assurance has made a tangible impact on the software solutions she has helped develop. In her previous roles, she has been recognized for her ability to identify and resolve critical software issues, ensuring the delivery of reliable and user-friendly applications. Her process improvement initiatives have streamlined quality assurance workflows, leading to increased efficiency and reduced time-to-market.

Conclusion

With her extensive experience, technical expertise, and commitment to excellence, Carolyn Steffen is a valuable asset to any organization seeking to deliver high-quality software products. She is poised to continue making significant contributions to the software quality assurance field, driving innovation and delivering exceptional results.