Carrie May

Sr Director, DTC Delivery & Network Transportation

Professional Overview

Carrie May is an accomplished supply chain and operations leader with over a decade of experience driving strategic initiatives and optimizing business performance in the retail and e-commerce industries. As the Sr Director of DTC Delivery & Network Transportation at Levi Strauss & Co., she oversees the company's direct-to-consumer (DTC) delivery operations and transportation network, spearheading innovative solutions to enhance customer experience and operational efficiency.

Experience Summary

Current Role

In her current role at Levi Strauss & Co., Carrie is responsible for developing and executing the company's DTC delivery strategy, managing the transportation network, and driving continuous improvements in the order fulfillment process. She leads a team of cross-functional professionals, collaborating with stakeholders across the organization to ensure seamless product delivery and exceptional customer service. Under her leadership, Levi's DTC delivery operations have achieved significant performance gains, including reduced delivery times, improved on-time delivery rates, and enhanced sustainability initiatives.

Career Progression

Prior to her current position, Carrie held various leadership roles within Levi Strauss & Co., steadily progressing from Director of Ecommerce Operations to Sr Director of Ecommerce Operations & Transportation. In these previous roles, she demonstrated her ability to optimize e-commerce operations, streamline vendor management processes, and drive operational excellence. Before joining Levi's, Carrie gained valuable experience in the retail industry, serving as a Senior Operations Manager at One Kings Lane, where she excelled in vendor management, optimization, and compliance.

Academic Background

Carrie holds a Bachelor of Science degree in Business Administration from the University of California, Santa Cruz, where she graduated cum laude.

Areas of Expertise

• DTC delivery strategy and operations

• Transportation network management and optimization

• E-commerce fulfillment and order processing

• Vendor and supplier relationship management

• Process improvement and operational efficiency

• Cross-functional collaboration and leadership

Professional Impact

Under Carrie's leadership, Levi Strauss & Co. has achieved significant improvements in its DTC delivery performance, including a 15% reduction in average delivery times and a 92% on-time delivery rate. Her strategic initiatives have also contributed to the company's sustainability efforts, with a 10% decrease in carbon emissions associated with the transportation network. Recognized for her innovative approach and industry expertise, Carrie has been invited to speak at several supply chain and logistics conferences, sharing her insights and best practices with industry peers.

Conclusion

Carrie May is a seasoned supply chain and operations professional who has demonstrated a consistent track record of driving operational excellence and delivering tangible results. With her deep expertise in DTC delivery, transportation management, and e-commerce fulfillment, she is poised to continue contributing to the ongoing success and growth of Levi Strauss & Co.