Cecilia Aguilar - Financial Assistance Specialist
Professional Overview
Cecilia Aguilar is a dedicated Financial Assistance Specialist with over 8 years of experience in the healthcare industry. Skilled in patient access, financial counseling, and navigating complex insurance and payment systems, Cecilia's expertise enables her to provide comprehensive support to patients at Renown Health.
Experience Summary
Current Role
As a Financial Assistance Specialist at Renown Health, Cecilia is responsible for guiding patients through the financial assistance application process, ensuring they receive the maximum available support. She works closely with patients to understand their unique financial situation, identify applicable programs, and facilitate the necessary documentation to secure coverage. Cecilia's personalized approach and attention to detail have earned her a reputation for delivering exceptional customer service and positively impacting the financial well-being of the patients she serves.
Career Progression
Cecilia began her career at Renown Health in 2014 as a Patient Access Representative Senior, where she honed her skills in patient intake, insurance verification, and eligibility determination. Her strong performance and dedication to patient advocacy led to her promotion to the role of Financial Assistance Specialist in 2022, where she continues to make a meaningful difference in the lives of the patients and communities Renown Health serves.
Academic Background
Cecilia holds an Associate's degree in Business Administration from Truckee Meadows Community College. Her academic background, combined with her extensive on-the-job experience, has equipped her with a well-rounded understanding of healthcare finance and patient assistance programs.
Areas of Expertise
- Patient financial counseling and advocacy
- Insurance verification and eligibility determination
- Navigating complex healthcare and insurance systems
- Effective communication and client relationship management
- Attention to detail and problem-solving skills
Professional Impact
Throughout her tenure at Renown Health, Cecilia has consistently demonstrated a commitment to improving patient access to healthcare and financial assistance. She has been instrumental in streamlining the financial assistance application process, resulting in increased enrollment and more patients receiving the support they need. Cecilia's ability to empathize with patients and her dedication to their well-being have earned her the respect of her colleagues and the gratitude of the community she serves.
Conclusion
Cecilia Aguilar's extensive experience, exceptional customer service skills, and deep understanding of healthcare finance make her a valuable asset to Renown Health. Her unwavering dedication to patient advocacy and her commitment to making a positive impact on the lives of those she serves position her for continued growth and success in her career.
