Celise Ellis
Vice President Operations
Professional Overview
Celise Ellis is an accomplished operations executive with over a decade of experience in the food service industry. As the Vice President of Operations at Voodoo Doughnut, she is responsible for driving operational excellence, fostering a positive work culture, and implementing strategic initiatives to support the company's growth and expansion.
Experience Summary
Current Role
As the Vice President of Operations at Voodoo Doughnut, Celise oversees the day-to-day operations of the company's retail locations, ensuring efficient workflows, optimal staffing, and exceptional customer service. She has played a key role in streamlining operational processes, implementing data-driven decision-making, and fostering a collaborative work environment that empowers her team to thrive.
Career Progression
Prior to her current role, Celise held various leadership positions within the food service industry. As the Director of People at MOD PIZZA UK, she was instrumental in building a high-performing and engaged workforce, leading to significant improvements in customer satisfaction and operational efficiency. Earlier in her career, she served as the New Store Opening Training Manager and General Manager at MOD Superfast Pizza, where she honed her skills in operations management, team building, and driving business growth.
Academic Background
Celise holds a Bachelor's degree in Business Administration from the University of Oregon, where she graduated cum laude.
Areas of Expertise
- Operational excellence and process optimization
- Strategic planning and execution
- Talent management and team building
- Data-driven decision-making and performance management
- Scaling and expanding multi-unit food service operations
Professional Impact
Celise's leadership has had a tangible impact on the companies she has served. At MOD PIZZA UK, she spearheaded the implementation of a comprehensive training program that resulted in a 20% increase in employee retention and a 15% improvement in customer satisfaction scores. In her previous roles at MOD Superfast Pizza, Celise played a pivotal role in the successful opening of 12 new locations, contributing to the company's rapid growth and market expansion.
Conclusion
With her extensive experience, strategic mindset, and proven track record of driving operational excellence, Celise is poised to make a significant impact as the Vice President of Operations at Voodoo Doughnut. Her commitment to fostering a high-performing team and implementing data-driven initiatives positions her as a valuable asset in the company's continued growth and success.
