Chalea Adams

Residential HVAC Project Manager | North Carolina, United States

Professional Overview

Chalea Adams is an experienced Residential HVAC Project Manager with a demonstrated history of success in the heating, ventilation, and air conditioning (HVAC) industry. She leverages her technical expertise, customer-centric approach, and strong project management skills to oversee complex HVAC installation and maintenance projects for residential clients.

Experience Summary

Current Role

Residential HVAC Project Manager, All Systems Restored HVAC & Electrical (2024-09-01 to Present)

• Manages the successful execution of residential HVAC projects, including system replacements, upgrades, and maintenance

• Coordinates cross-functional teams to ensure timely completion of projects while meeting or exceeding customer expectations

• Identifies and mitigates potential project risks, optimizing resource allocation and workflow to maximize efficiency

• Develops and maintains strong relationships with clients, fostering trust and repeat business

• Implements continuous improvement initiatives to streamline processes and enhance the overall customer experience

Career Progression

HVAC Sales Coordinator, American Residential Services (2021-05-01 to 2024-12-01)

• Provided comprehensive sales support, including proposal generation, project scoping, and customer communication

• Collaborated with HVAC technicians to identify and address customer needs, resulting in a 15% increase in sales revenue

• Participated in the development and implementation of a new customer relationship management (CRM) system, improving lead tracking and conversion rates

Co Sales Manager, Rainbow Apparel Co (2020-04-01 to 2021-05-01)

• Managed a team of sales associates, overseeing daily operations and training to enhance customer service and sales performance

• Spearheaded the launch of a new product line, contributing to a 20% increase in quarterly revenue

Academic Background

Bachelor of Science in Business Administration, University of North Carolina at Charlotte

Areas of Expertise

• Residential HVAC system design, installation, and maintenance

• Project management and stakeholder coordination

• Customer service and client relationship management

• Sales and business development

• Process improvement and operational efficiency

Professional Impact

• Played a key role in the successful completion of several high-profile residential HVAC projects, ensuring client satisfaction and repeat business

• Recognized for her ability to identify and implement cost-saving measures, resulting in a 10% reduction in project expenses

• Served as a subject matter expert, providing technical training and mentorship to junior HVAC technicians

Conclusion

With her extensive experience, technical expertise, and strong project management skills, Chalea Adams is poised to continue driving success in the residential HVAC industry. Her unwavering commitment to client satisfaction and continuous improvement makes her a valuable asset to any organization.