Chandrani Chakraborti

Senior Product Manager (AVP) - Commercial Credit Cards, IDFC FIRST Bank

Professional Overview
Chandrani Chakraborti is a seasoned product management professional with over a decade of experience in the banking and financial services industry. As the Senior Product Manager (AVP) for Commercial Credit Cards at IDFC FIRST Bank, she is responsible for driving the strategy, development, and execution of the bank's commercial credit card product portfolio.

Experience Summary

Current Role
In her current role at IDFC FIRST Bank, Chandrani is instrumental in shaping the commercial credit card business, focusing on enhancing customer experience, improving product features, and driving revenue growth. She oversees the end-to-end product lifecycle, including market research, product design, pricing, and implementation. Chandrani's strategic vision and analytical expertise have helped the bank strengthen its commercial credit card offerings and solidify its position in the market.

Career Progression
Prior to her current role, Chandrani held various product management positions at leading financial institutions, including Chqbook, NiYO Solutions, HDFC Bank, IndusInd Bank, and ICICI Bank. Her diverse experience spans across liability products, lending, and credit cards, allowing her to bring a well-rounded perspective to her work. Throughout her career, Chandrani has demonstrated a strong track record of driving product innovation, improving operational efficiency, and delivering measurable business impact.

Academic Background
Chandrani holds a Bachelor's degree in Computer Science from Jadavpur University, where she graduated with distinction. Her educational background, combined with her extensive industry experience, has equipped her with a unique blend of technical expertise and business acumen.

Areas of Expertise

• Product management and strategy

• Commercial credit card product development

• Market research and competitive analysis

• Customer experience optimization

• Financial analysis and performance management

• Cross-functional collaboration and stakeholder management

Professional Impact
During her tenure at Chqbook, Chandrani played a pivotal role in the successful launch of the company's liability product suite, contributing to a significant increase in customer acquisition and revenue growth. At NiYO Solutions, she was instrumental in enhancing the lending product offerings, resulting in improved customer satisfaction and operational efficiency.

Conclusion
With her exceptional product management skills, deep industry knowledge, and a track record of driving meaningful business impact, Chandrani Chakraborti is well-positioned to contribute to the growth and success of IDFC FIRST Bank's commercial credit card business. Her dedication to innovation and customer-centric approach make her a valuable asset to the organization.