Chandranshu Mishra
Sr. Program Manager, Amazon Fresh, India
Bengaluru, Karnataka, India
Professional Overview
Chandranshu Mishra is a seasoned program management professional with a strong track record of driving strategic initiatives and delivering measurable business impact in the e-commerce and retail sectors. As the Sr. Program Manager for Amazon Fresh in India, he leverages his deep expertise in category management, supply chain optimization, and cross-functional team leadership to enhance the customer experience and operational efficiency of Amazon's online grocery business.
Experience Summary
Current Role
As the Sr. Program Manager for Amazon Fresh in India, Chandranshu oversees the end-to-end management of critical program initiatives, from ideation and planning to execution and post-launch performance monitoring. He collaborates closely with cross-functional teams, including operations, marketing, and technology, to identify and implement innovative solutions that drive growth, improve service quality, and optimize costs. Under his leadership, the Amazon Fresh team has achieved significant operational milestones, such as a 20% reduction in delivery lead times and a 15% increase in customer satisfaction scores.
Career Progression
Prior to his current role, Chandranshu served as the Sr. Category Manager for Prime Now 3P at Amazon, where he was responsible for developing and executing category-specific strategies to improve product selection, inventory management, and seller performance. He also held consulting roles at Tata Strategic Management Group, where he led projects focused on market entry, business transformation, and operational efficiency for clients in the retail and consumer goods sectors. Chandranshu's diverse experience, coupled with his strong analytical and problem-solving skills, has enabled him to consistently drive measurable business impact throughout his career.
Academic Background
Chandranshu holds a Master's degree in Business Administration (MBA) from the Indian Institute of Management (IIM), Lucknow, with a specialization in Operations and Supply Chain Management. He also earned a Bachelor of Technology (B.Tech) degree in Mechanical Engineering from the National Institute of Technology (NIT), Rourkela.
Areas of Expertise
- E-commerce and online retail operations
- Category management and merchandising
- Supply chain optimization and logistics
- Cross-functional team leadership and program management
- Data-driven decision making and performance analysis
Professional Impact
During his tenure at Amazon, Chandranshu has played a pivotal role in driving the expansion of the Amazon Fresh service in India, leading initiatives that have enhanced customer experience, improved operational efficiency, and increased profitability. His ability to navigate complex business challenges, foster collaborative environments, and deliver measurable results has positioned him as a respected leader within the organization.
Conclusion
With his extensive experience in the e-commerce and retail industries, coupled with his strong program management expertise and data-driven approach, Chandranshu Mishra is well-equipped to continue driving strategic initiatives and delivering sustainable growth for Amazon Fresh in India.