Charity Caricchio

Professional Summary

Professional Overview
Charity Caricchio is an experienced professional with a strong background in fraud prevention, risk management, and customer service. She currently serves as the Manager of Global Fraud Prevention Strategy at Ticketmaster, where she plays a crucial role in safeguarding the company's operations and protecting customers from fraudulent activities.

Experience Summary

Current Role
As the Manager of Global Fraud Prevention Strategy at Ticketmaster, Charity is responsible for developing and implementing comprehensive strategies to identify, mitigate, and prevent fraud across the organization's global operations. She oversees a team of fraud analysts and works closely with cross-functional stakeholders to ensure seamless and secure transactions for Ticketmaster's customers.

Career Progression
Prior to her current role, Charity held positions in risk management and customer service, including serving as the Manager of Seller Risk at StubHub and in various roles at LEGO Systems, Inc. and Stanley Cleaners. Throughout her career, she has demonstrated a keen ability to analyze data, identify trends, and implement effective solutions to address complex challenges.

Academic Background
Charity holds a Bachelor's degree from Westfield State University, where she also served as a Graduate Assistant, gaining valuable experience in academic research and support.

Areas of Expertise

• Fraud prevention and risk management

• Data analysis and problem-solving

• Cross-functional collaboration and stakeholder management

• Customer service and quality assurance

• Process improvement and strategic planning

Professional Impact
During her tenure at Ticketmaster, Charity has played a pivotal role in enhancing the company's fraud prevention capabilities, leading to a significant reduction in fraudulent activities and improved customer trust. Her innovative strategies and data-driven approach have earned her recognition within the industry as a thought leader in the field of global fraud prevention.

Conclusion
With her extensive experience, proven track record of success, and a deep understanding of the evolving fraud landscape, Charity Caricchio is well-positioned to continue driving positive change and making a lasting impact in the global fraud prevention industry.