Professional Summary
Professional Overview
Charles Walsh is an experienced sales operations professional with a proven track record of driving operational excellence and revenue growth. As the Director of Sales Operations at Paramount, he leverages his extensive expertise in ad sales operations, billing, and analytics to optimize the company's sales processes and enhance overall business performance.
Experience Summary
Current Role
As the Director of Sales Operations at Paramount, Charles oversees the end-to-end sales operations function, including order management, contract administration, and revenue recognition. He has implemented data-driven strategies to streamline workflows, improve forecast accuracy, and enhance customer satisfaction. Under his leadership, the sales operations team has achieved significant improvements in operational efficiency and revenue attainment.
Career Progression
Prior to his current role, Charles held various leadership positions within the ViacomCBS organization, where he consistently demonstrated his ability to drive positive change. As the Manager of Ad Sales Operations, he spearheaded the integration of disparate systems and processes, resulting in enhanced data accuracy and reporting capabilities. As a Senior Analyst in Billing Operations, he played a pivotal role in optimizing the company's revenue recognition processes, leading to improved cash flow and customer satisfaction.
Academic Background
Charles holds a Bachelor of Science degree in Business Administration from SUNY Plattsburgh, where he also served as the Intercollegiate Athletic Board Chair, contributing to the university's sports program development and student-athlete engagement.
Areas of Expertise
- Sales operations management
- Ad sales operations and revenue optimization
- Billing and revenue recognition
- Data analysis and reporting
- Cross-functional collaboration and leadership
Professional Impact
Throughout his career, Charles has been recognized for his ability to drive operational improvements and deliver tangible business results. His innovative approaches to sales operations have contributed to significant revenue growth and enhanced customer experiences. He is known for his strategic vision, data-driven decision-making, and ability to foster a collaborative, high-performing team environment.
Conclusion
With his extensive experience in the media and entertainment industry, Charles Walsh is a valuable asset to the Paramount team. As the Director of Sales Operations, he is poised to continue driving operational excellence, optimizing sales processes, and contributing to the company's overall success.
