Charline McKissick

Chief Human Resources Officer (CHRO)

Toronto, Ontario, Canada

Professional Overview

Charline McKissick is a seasoned human resources executive with over 30 years of experience spanning diverse industries, including financial services, professional services, and retail. As the Chief Human Resources Officer (CHRO) at CST Savings Inc., she is responsible for leading the company's comprehensive human capital strategy, driving organizational effectiveness, and fostering a collaborative and high-performing work culture.

Experience Summary

Current Role

As the CHRO at CST Savings Inc., Charline is responsible for overseeing all aspects of the company's human resources function, including talent acquisition, employee engagement, performance management, learning and development, and HR operations. Since joining the organization in 2019, she has played a pivotal role in aligning the HR strategy with the company's business objectives, resulting in improved employee satisfaction, reduced turnover, and enhanced workforce capabilities.

Career Progression

Prior to her current role, Charline served as the Chief Operating Officer (COO) at Rubin Thomlinson LLP, where she led the firm's operational and administrative functions. She has also held several senior HR leadership positions, including Vice President of Human Resources & Corporate Facilities at International Financial Data Services (IFDS) and Vice President of Pension Services at Mercer. Throughout her career, Charline has demonstrated a track record of driving organizational transformation, implementing innovative HR initiatives, and contributing to the strategic growth and success of the companies she has served.

Academic Background

Charline holds a Bachelor of Arts degree in Human Resources Management from the University of Toronto, where she graduated with distinction. She is a certified Human Resources Professional (CHRP) and has completed executive leadership programs at leading business schools.

Areas of Expertise

Strategic human resources management

Talent acquisition and retention

Employee engagement and organizational development

HR operations and service delivery

Change management and organizational transformation

Workforce planning and performance management

Compensation and benefits administration

Professional Impact

At CST Savings Inc., Charline has spearheaded the implementation of a comprehensive HR technology platform, streamlining HR processes and enhancing the employee experience. She has also led the development of a robust leadership development program, empowering the company's managers to effectively support and motivate their teams. Charline's contributions have been recognized through her involvement in industry forums and her participation in HR-focused research and publications.

Conclusion

With her extensive experience, strategic mindset, and proven leadership capabilities, Charline McKissick is a highly respected human resources executive. As the CHRO at CST Savings Inc., she is poised to continue driving organizational excellence, fostering a positive work culture, and aligning the company's human capital with its long-term business goals.