Professional Overview
Charlotte Hazel is an experienced National Account Manager with a diverse background in retail and hospitality. She leverages her strong negotiation skills, commercial acumen, and strategic mindset to effectively manage high-profile client relationships and drive business growth. Hazel's industry expertise spans the food and beverage sector, where she has a proven track record of delivering innovative solutions and optimizing operational efficiency.
Experience Summary
Current Role
As the National Account Manager at Baker & Baker, Hazel is responsible for overseeing the company's key account portfolio. In this role, she acts as the primary liaison between the organization and its largest customers, ensuring seamless service delivery, negotiating mutually beneficial contracts, and spearheading cross-functional initiatives to enhance client satisfaction and retention. Hazel has played a pivotal role in securing several high-value deals, contributing to Baker & Baker's continued market expansion and revenue growth.
Career Progression
Hazel's career trajectory has been marked by progressive leadership roles within the retail and hospitality sectors. Prior to joining Baker & Baker, she served as a Food Buyer at both Marks and Spencer and Tesco, where she demonstrated exceptional sourcing and negotiation skills, as well as the ability to drive operational improvements. Hazel has also held roles in teaching, recruitment, and customer service, providing her with a diverse skill set and a deep understanding of various stakeholder perspectives.
Academic Background
Hazel holds a Bachelor of Arts in English Literature from the University of Warwick, where she graduated with honors. Her academic achievements and well-rounded educational background have equipped her with strong analytical, communication, and problem-solving abilities, which she seamlessly applies in her professional endeavors.
Areas of Expertise
- Client relationship management and strategic account development
- Category management and product portfolio optimization
- Vendor negotiations and contract management
- Supply chain optimization and inventory management
- Cross-functional collaboration and project management
- Data-driven decision making and performance analysis
Professional Impact
Throughout her career, Hazel has made significant contributions to the organizations she has served. At Marks and Spencer, she spearheaded a successful supplier diversification initiative that resulted in a 15% increase in product range and a 12% reduction in procurement costs. As a Food Buyer at Tesco, Hazel implemented a new demand forecasting system that improved inventory accuracy by 18% and reduced product waste by 7%.
Conclusion
With her comprehensive industry experience, analytical mindset, and strong client-centric approach, Charlotte Hazel is a valuable asset to Baker & Baker. She is committed to driving sustainable growth, fostering collaborative partnerships, and delivering innovative solutions that meet the evolving needs of her clients. Hazel's dedication to professional development and her ability to navigate complex business environments make her a well-rounded and respected leader in the field.
