Professional Overview
Chee Chan is a seasoned technology leader, currently serving as the Leader, Customer Success Manager, ASEAN at IBM, based in Kuala Lumpur, Malaysia. With a strong background in electrical engineering and electronics, Chee possesses key expertise in customer success management, cloud consulting, and technical leadership, with a primary industry focus on information technology and cloud services.
Experience Summary
Current Role
As the Leader, Customer Success Manager, ASEAN at IBM, Chee is responsible for driving customer success and growth across the ASEAN region. His key responsibilities include leading a team of customer success managers, developing and executing customer success strategies, and fostering strong relationships with key customers. Although specific achievements in this role are not available, his current position underscores his ability to lead and manage high-performing teams in the technology sector.
Career Progression
Chee's career is marked by notable roles such as Country Manager at Celebal Technologies, Chief Technology Officer, Microsoft Malaysia at Microsoft, and Google Cloud Consultant at Google. These positions demonstrate his career trajectory and growth, showcasing his versatility in managing diverse portfolios and his ability to adapt to different leadership roles. Key achievements and contributions in these roles include driving business growth, leading technical innovation, and contributing to the development of cloud and IT strategies.
Academic Background
Chee holds a BEng (Hon) in Electrical Engineering and Electronics from the University of Manchester - Institute of Science and Technology. Although specific notable academic achievements are not mentioned, this degree is the foundation of his technical expertise and leadership in the IT and cloud services sector.
Areas of Expertise
Chee's areas of expertise include industry-specific skills in cloud consulting, customer success management, and technical leadership. His technical competencies span cloud services, IT solutions, and electrical engineering. Additionally, he possesses strong leadership and management capabilities, with experience in leading teams and driving business growth.
Professional Impact
While specific notable projects or initiatives are not detailed, Chee's contributions to the IT and cloud services industry are evident through his leadership roles and achievements. His measurable achievements, though not quantified here, would include business growth metrics, customer satisfaction ratings, and the successful implementation of cloud and IT solutions.
Conclusion
Chee Chan's professional trajectory underscores his commitment to leadership and innovation in the technology sector. Currently focused on customer success management in the ASEAN region, Chee brings a wealth of experience and expertise to his role at IBM. His value proposition lies in his ability to drive business growth, lead high-performing teams, and contribute to the evolution of cloud and IT services in the region.
