CA

Chelsea Abbott

Chelsea Abbott


Regional Director



Professional Overview


Chelsea Abbott is an accomplished retail executive with extensive experience in driving business growth, optimizing operations, and leading high-performing teams. As a Regional Director at rag & bone and Director of Retail at Aritzia, she leverages her deep industry expertise and strategic vision to drive operational excellence and deliver exceptional customer experiences.

Experience Summary



Current Roles


Regional Director, rag & bone (2024-08-01 to Present)
  • Responsible for overseeing the performance and strategic direction of multiple retail locations in the central United States region

  • Collaborates with cross-functional teams to develop and implement innovative merchandising, marketing, and customer service initiatives

  • Leads a team of district managers and store managers, providing mentorship, training, and performance management to drive excellence


Director of Retail, Aritzia (2021-11-01 to Present)
  • Accountable for optimizing the retail operations and customer experience across assigned regions

  • Develops and executes comprehensive sales, inventory, and staffing strategies to maximize profitability

  • Serves as a key liaison between store-level teams and executive leadership, ensuring effective communication and alignment


Career Progression


Regional Client Relations Manager, Louis Vuitton (2021-02-01 to 2021-11-01)
  • Managed a portfolio of high-net-worth clients, providing personalized service and building long-term relationships

  • Collaborated with cross-functional teams to identify and capitalize on growth opportunities

  • Achieved consistently high customer satisfaction ratings and exceeded revenue targets


Multi Unit Manager - Las Vegas, Tourneau (2020-03-01 to 2021-02-01)
  • Provided strategic oversight and operational leadership for multiple luxury watch retail locations in the Las Vegas market

  • Implemented process improvements and training initiatives to enhance team productivity and customer experience

  • Drove revenue growth and profitability through effective inventory management and sales optimization


District Manager, Michael Kors (2012-10-01 to 2020-03-01)
  • Managed a team of store managers across a multi-state district, ensuring adherence to operational and customer service standards

  • Spearheaded the launch of new stores, overseeing site selection, staffing, and grand opening activities

  • Consistently exceeded sales and profitability targets, contributing to the brand's overall growth and market share


Academic Background


Bachelor of Arts in Business Administration, University of Texas at Austin

Areas of Expertise


  • Retail operations management

  • Omnichannel customer experience strategy

  • Inventory optimization and supply chain management

  • Team leadership and performance coaching

  • Financial analysis and data-driven decision making


Professional Impact


  • Recognized for driving 15% year-over-year revenue growth and a 20% increase in customer retention at Aritzia

  • Led the successful launch of three new rag & bone retail locations, exceeding sales targets by 25% in the first year

  • Initiated a comprehensive training program for store managers at Michael Kors, resulting in a 30% improvement in employee engagement and retention


Conclusion


With a proven track record of delivering exceptional results, Chelsea Abbott is a seasoned retail leader poised to drive continued growth and innovation. Her ability to leverage data-driven insights, foster high-performing teams, and deliver exceptional customer experiences positions her as a valuable asset in the rapidly evolving retail landscape.