Professional Overview

Cherie Santos is a seasoned operations management professional with a strong background in the financial services industry, presently serving as an Operations Manager at HSBC in NCR, Philippines. Her expertise spans operational management, process improvement, and team leadership, with a keen focus on the banking and finance sector.

Experience Summary

Current Role

As the Operations Manager at HSBC since March 2023, Cherie oversees the daily operational activities, ensuring seamless execution of processes and contributing to the organization's efficiency and growth. Key responsibilities include managing operational teams, implementing process improvements, and maintaining compliance with regulatory requirements. Notable achievements in this role are not specified, but her continued tenure reflects her capability to manage and lead teams effectively within a prestigious financial institution.

Career Progression

Prior to her current role, Cherie held several positions at HSBC and Manulife Securities, demonstrating a career trajectory marked by consistent growth and increased responsibility. Notable roles include Assistant Manager at HSBC Private Banking from 2018 to 2024, where she likely managed client relationships and provided banking solutions, and Subject Matter Expert at Manulife Securities from 2015 to 2017, indicating expertise in specific areas of financial securities.

Academic Background

Cherie holds a BSBA Major in Financial Management in Banking and Finance from FEU Diliman, completed from 2009 to 2012. This education provided a solid foundation in financial management, banking, and finance, equipping her with the knowledge necessary for her professional pursuits.

Areas of Expertise

Her areas of expertise include operational management, process improvement, financial analysis, team leadership, and compliance management. These skills are crucial in her current and past roles, contributing to her ability to manage operations effectively and drive business growth.

Professional Impact

While specific projects or initiatives are not detailed, Cherie's contributions to the financial services industry are reflected in her career progression and the responsibilities she has undertaken. Her experience in managing teams and improving processes indicates a capability to drive operational efficiency and compliance.

Conclusion

Cherie Santos' professional trajectory showcases a dedicated and growth-oriented individual with a strong foundation in operations management and financial services. Currently focused on her role as Operations Manager at HSBC, she brings value through her expertise in operational efficiency, team leadership, and compliance. With her experience and skills, she is well-positioned to continue contributing to the growth and success of her organization.