Cheryl Duncan - Division Director of Case Management, East Florida Division
Professional Overview
Cheryl Duncan is an accomplished healthcare executive with extensive experience in case management and patient care coordination. As the Division Director of Case Management for the East Florida Division at HCA Healthcare, she oversees case management operations across multiple facilities, ensuring seamless patient transitions and optimal resource utilization.
Experience Summary
Current Role
In her current role as Division Director of Case Management, East Florida Division at HCA Healthcare, Cheryl is responsible for leading a team of case management professionals and driving the implementation of evidence-based practices to enhance patient outcomes and satisfaction. She collaborates closely with clinical and administrative stakeholders to develop and execute strategies that improve care coordination, reduce length of stay, and maximize reimbursement opportunities.
Career Progression
Cheryl's diverse healthcare background spans over three decades, during which she has held progressively senior positions in case management and patient care. Prior to her current role, she served as the Director of Case Management at Community Health Systems, where she spearheaded initiatives to streamline patient flow, enhance discharge planning, and foster interdepartmental collaboration. Earlier in her career, Cheryl honed her skills as a Cardiac Nurse and Case Management & Bed Management Manager at AdventHealth, further expanding her expertise in patient care and resource optimization.
Academic Background
Cheryl holds a Bachelor of Science in Nursing (BSN) from the University of South Florida, where she graduated with distinction. She is committed to continuous professional development and regularly attends industry conferences and workshops to stay abreast of the latest trends and best practices in case management.
Areas of Expertise
- Case management program development and implementation
- Patient flow optimization and resource utilization
- Interdisciplinary care coordination and discharge planning
- Regulatory compliance and reimbursement strategies
- Team leadership and performance management
Professional Impact
Under Cheryl's leadership, the Case Management Division at HCA Healthcare's East Florida facilities has achieved significant improvements in patient outcomes, with reduced length of stay and increased patient satisfaction scores. She has also played a pivotal role in driving the organization's population health initiatives, leveraging data-driven insights to proactively identify and address the needs of high-risk patient populations.
Conclusion
With her deep expertise in case management, proven track record of successful program implementation, and commitment to delivering exceptional patient care, Cheryl Duncan is poised to continue making a lasting impact on the healthcare industry. As the Division Director of Case Management for HCA Healthcare's East Florida Division, she is well-positioned to lead her team in driving innovation, improving outcomes, and ensuring the delivery of high-quality, cost-effective healthcare services.
