Cheryl Freeman, Owner
Professional Overview
Cheryl Freeman is the Owner of Western Boise Appliance Repair, a leading provider of appliance repair services in Boise, Idaho. With over 20 years of experience in the industry, Cheryl has developed a strong expertise in labor relations, customer service, and operational management.
Experience Summary
Current Role
As the Owner of Western Boise Appliance Repair, Cheryl is responsible for the overall strategic direction and day-to-day operations of the business. She oversees a team of skilled technicians, ensures exceptional customer service, and drives continuous improvement in the company's repair processes. Under Cheryl's leadership, Western Boise Appliance Repair has become a trusted name in the local community, known for its reliable and efficient appliance repair services.
Career Progression
Prior to becoming an entrepreneur, Cheryl served as a Labor Relations Specialist at Austin Vocational, where she honed her skills in negotiation, conflict resolution, and workforce management. Her ability to navigate complex labor-related issues and foster productive employee-employer relationships has been instrumental in her success as a business owner.
Academic Background
Cheryl holds a Bachelor's degree in Business Administration from the University of Idaho, where she graduated with honors. Her academic background has provided a strong foundation for her entrepreneurial endeavors and her ability to lead a successful small business.
Areas of Expertise
- Appliance repair services
- Labor relations and workforce management
- Customer service and client relationship building
- Operational efficiency and process optimization
- Small business management and entrepreneurship
Professional Impact
Under Cheryl's leadership, Western Boise Appliance Repair has consistently maintained a customer satisfaction rating of over 95%, earning numerous positive reviews and referrals from satisfied clients. Her commitment to ongoing training and development of her technicians has resulted in a highly skilled and knowledgeable team, further enhancing the company's reputation for quality service.
Conclusion
Cheryl Freeman's diverse professional background, combined with her entrepreneurial spirit and dedication to customer service, has positioned her as a respected leader in the appliance repair industry. As the Owner of Western Boise Appliance Repair, she continues to drive innovation, foster a positive work culture, and deliver exceptional value to her clients in the Boise community.
