Cheryl Mitchell
PATIENT FINANCIAL SERVICE DIRECTOR
Professional Overview
Cheryl Mitchell is an accomplished healthcare financial professional with over 25 years of experience in the industry. As the Patient Financial Service Director at Memorial Medical Center, she oversees all aspects of the organization's patient financial operations, including billing, collections, and revenue cycle management.
Experience Summary
Current Role
Cheryl has served as the Patient Financial Service Director at Memorial Medical Center since 1993. In this role, she is responsible for leading a team of financial specialists in ensuring the efficient and compliant management of patient financial affairs. Cheryl's expertise in revenue cycle optimization has enabled the organization to improve its cash flow and reduce bad debt, positively impacting the hospital's overall financial performance.
Career Progression
Prior to her current position, Cheryl held several leadership roles within the healthcare finance industry, including Senior Billing Coordinator and Patient Accounts Supervisor at regional healthcare providers. Throughout her career, she has demonstrated a strong commitment to process improvement and team development, consistently driving positive outcomes for the organizations she has served.
Academic Background
Cheryl holds a Bachelor of Science in Accounting from the University of Texas at Austin, where she graduated with honors. She has also completed several professional development courses in healthcare finance and revenue cycle management, ensuring her knowledge and skills remain current with industry best practices.
Areas of Expertise
- Patient financial services management
- Revenue cycle optimization
- Billing and collections processes
- Financial reporting and analysis
- Healthcare compliance and regulations
- Team leadership and development
Professional Impact
Under Cheryl's leadership, Memorial Medical Center has achieved significant improvements in its revenue cycle performance, including a 20% reduction in days in accounts receivable and a 15% increase in first-pass resolution rates. Her contributions have been instrumental in enhancing the hospital's financial stability and enabling the organization to better serve its patients.
Conclusion
With her extensive experience, strong technical expertise, and proven track record of success, Cheryl Mitchell is a valuable asset to the healthcare industry. As the Patient Financial Service Director at Memorial Medical Center, she continues to drive operational excellence and financial success, positioning the organization for long-term sustainability and growth.
