Chris Diltz

Senior Vice President, Program Manager

Professional Overview

Chris Diltz is a seasoned financial services professional with over 15 years of experience in project management, process design, and program delivery. As the Senior Vice President and Program Manager at Bank of America, he oversees the successful implementation of large-scale initiatives that drive operational efficiency and enhance the customer experience.

Experience Summary

Current Role

As the Senior Vice President and Program Manager at Bank of America, Chris is responsible for leading cross-functional teams in the successful delivery of complex projects. He develops robust project plans, identifies and mitigates risks, and ensures seamless coordination across various stakeholders. Under his leadership, the program team has consistently exceeded performance goals and delivered tangible improvements to the bank's operations.

Career Progression

Chris joined Bank of America in 2006 as a Home Services Specialist and quickly progressed through various roles within the organization. He has served as a Vice President in Project Management, Delivery Lead, and Process Design Consultant, demonstrating his versatility and adaptability. Throughout his career, Chris has been recognized for his ability to drive innovation, implement process enhancements, and deliver exceptional results.

Academic Background

Chris holds a Bachelor's degree in Business Management from Baylor University, where he graduated with distinction.

Areas of Expertise

• Project and Program Management

• Process Improvement and Optimization

• Stakeholder Engagement and Collaboration

• Strategic Planning and Execution

• Financial Services Industry Knowledge

Professional Impact

During his tenure at Bank of America, Chris has led the successful implementation of several high-profile initiatives that have resulted in significant cost savings and improved customer satisfaction. He has a proven track record of leveraging data-driven insights to inform decision-making and continuously enhance operational efficiency.

Conclusion

With his deep industry expertise, strong leadership skills, and a commitment to driving measurable results, Chris Diltz is well-positioned to continue making a meaningful impact within the financial services sector. As he progresses in his career, he remains focused on delivering innovative solutions that contribute to the long-term success of Bank of America and its clients.