Professional Summary
Professional Overview
Chris Leafe is an experienced Senior Account Manager with a proven track record of driving business growth and client success. With over 15 years of experience in the higher education and technology sectors, he has developed a strong expertise in account management, business development, and strategic partnerships.
Experience Summary
Current Role
As the Senior Account Manager at London Business School, Chris is responsible for managing key client relationships and driving revenue growth through tailored solutions and exceptional service delivery. He works closely with the school's executive education programs, ensuring clients' needs are met and their expectations are exceeded.
Career Progression
Prior to his current role, Chris held several leadership positions at prestigious institutions, including Head of Individual Giving at Saïd Business School, University of Oxford, and Business Development Manager - Executive Education at the same institution. He has also held senior roles at technology companies such as eloomi and Eventemo.com, where he demonstrated his ability to create and execute effective sales and operational strategies.
Throughout his career, Chris has consistently delivered measurable results, contributing to the growth and success of the organizations he has been a part of. His extensive experience in the higher education and technology sectors, coupled with his strong interpersonal and strategic planning skills, have made him a valuable asset to his teams and clients.
Academic Background
Chris holds a Bachelor of Arts degree from the University of Cambridge, with a focus on Business Administration and Management.
Areas of Expertise
- Account management and client relationship building
- Business development and revenue growth strategies
- Strategic partnership and stakeholder management
- Operational excellence and process optimization
- Higher education and executive education program delivery
Professional Impact
During his tenure at Saïd Business School, University of Oxford, Chris played a pivotal role in increasing individual giving by 25% over a two-year period, contributing to the school's overall financial sustainability. He has also spearheaded the implementation of client-centric initiatives that have resulted in improved customer satisfaction and retention rates.
Conclusion
With his extensive experience, industry expertise, and a proven track record of success, Chris Leafe is well-positioned to drive the growth and success of London Business School's executive education programs. His dedication to delivering exceptional service and innovative solutions makes him a valuable asset to the organization and its clients.