Chris Marhofer

President & Chief Operations Officer, Ron Marhofer Auto Family

Professional Overview
Chris Marhofer is an experienced automotive industry executive serving as the President and Chief Operations Officer of the Ron Marhofer Auto Family. With over 18 years of progressive experience at the family-owned dealership group, Marhofer has established himself as a strategic leader adept at driving operational excellence, enhancing customer experience, and accelerating business growth.

Experience Summary

Current Role
As President and COO, Marhofer oversees all daily operations, strategic planning, and high-level decision-making for the multi-location dealership group. Under his leadership, the organization has achieved record sales and profitability, while also enhancing employee engagement and customer satisfaction metrics. Marhofer is credited with implementing data-driven process improvements, streamlining workflows, and fostering a culture of continuous innovation.

Career Progression
Marhofer joined the Ron Marhofer Auto Family in 2004 as a Service Advisor, quickly rising through the ranks to assume roles of increasing responsibility. He served as a Sales Team Leader from 2008-2013 before being promoted to Chief Operations Officer, a position he held for 5 years prior to his current appointment as President and COO in 2018. Marhofer's deep understanding of the business, combined with his strategic vision and operational acumen, have been instrumental in driving the company's sustained growth and success.

Academic Background
Marhofer holds a Bachelor of Business Administration degree from the University of Akron, where he graduated cum laude. He has also completed advanced training programs through the National Automobile Dealers Association (NADA) and NCM Associates, further honing his industry expertise and leadership capabilities.

Areas of Expertise

• Automotive retail operations management

• Sales and service process optimization

• Financial management and data-driven decision making

• Talent development and workforce engagement

• Customer experience enhancement

• Regulatory compliance and risk mitigation

Professional Impact
Under Marhofer's leadership, the Ron Marhofer Auto Family has consistently ranked among the top-performing dealership groups in the region, earning numerous awards and industry recognitions. He has also been an active contributor to the broader automotive community, serving on the Board of Trustees for the Ohio Automobile Dealers Association and as a member of the Dealer 20 Group at NCM Associates.

Conclusion
With his deep industry expertise, proven track record of operational excellence, and commitment to driving innovation, Chris Marhofer is poised to continue guiding the Ron Marhofer Auto Family to new heights of success. As President and COO, he remains dedicated to enhancing the customer experience, empowering his team, and positioning the organization for long-term, sustainable growth.