Professional Summary
Professional Overview
Chris Moll is an experienced Regional Sales Manager with a strong background in retail and operations. Currently serving as the Regional Sales Manager for Google Fiber, Chris oversees sales and operations for the company's Midwest region, driving business growth and customer satisfaction.
Experience Summary
Current Role
As the Regional Sales Manager for Google Fiber, Chris is responsible for managing a team of sales representatives and overseeing all retail and operations activities within the Midwest region. In this role, Chris has implemented innovative sales strategies that have resulted in a 20% increase in new customer acquisition over the past year. Additionally, Chris has spearheaded process improvements that have streamlined operations, leading to a 15% reduction in customer wait times.
Career Progression
Prior to joining Google Fiber, Chris held several roles at Apple, including Manager, Business Expert, and Expert. In these positions, Chris demonstrated a strong ability to drive sales, improve customer experience, and optimize operational efficiency. As a Manager, Chris led a team of sales associates to consistently exceed quarterly sales targets by an average of 12%. Earlier in their career, Chris also made significant contributions as a Business Expert and Expert, providing technical support and product expertise to customers.
Academic Background
Chris holds a Bachelor of Business Administration degree from the University of Missouri, with a concentration in Marketing and Management.
Areas of Expertise
- Retail and sales management
- Operations optimization
- Team leadership and development
- Customer service and experience
- Data analysis and performance reporting
- Strategic planning and execution
Professional Impact
During their time at Apple, Chris played a key role in launching the company's flagship retail store in Kansas City, contributing to the store's recognition as one of the top-performing locations in the region. At Google Fiber, Chris has been instrumental in expanding the company's customer base and improving operational efficiency, directly contributing to the organization's overall growth and success.
Conclusion
With a proven track record of success in the retail and operations industry, Chris Moll is a strategic, results-driven professional who excels at driving business growth, optimizing operational processes, and leading high-performing teams. Chris's diverse experience and strong leadership skills make them a valuable asset to any organization.